1 Coordinate international operations. 2 Handle & process international incoming telephone & messages as per SOP (international). 3 Assist in translations. 4 Assist / coordinate in set up of overseas training. 5 Update customers’ stock, equipment movement. 6 Update customers’ solution order. 7 Update customers’ sales & reporting details. 8 Coordinate international shipping with appointed agents. 9 Coordinate with Production & Logistics dept. to ensure JIT stock prompt deliveries respectively. 10 Coordinate with necessary depts. & Designated personnel to ensure all requests from customers are attended to promptly & being approved by Directors. 11 Update Directors of International customers' movements/correspondence, etc. 12 Assist IOD in travel & related bookings & other related arrangements. 13 Monitor & maintain workflow keeping IOD informed at all times, when the Director is out of office. 14 Any other tasks or assignments as ordered by the Directors from time to time. 15 Minutes of meetings be documented.