Falcon Insurance

Analyze and specify applications systems requirements and design. Participate in the development, maintenance and upgrading of computer systems, the overall systems and the detailed design of new and existing computer systems. Assist in conducting user requirement analysis, prepare detailed program specifications and coordinating the system installation. Responsible for development and maintenance of database support tools, database tables and dictionaries, analyze database requirements of user department, applications programming and operations. Manage organization intranet web sites including content development, review progress, manages resources and overall quality of web site. Handle routine technical issues. Perform duties as assigned.

Oversees external case and legal execution to litigate in court (all litigation process). Consulting about cases for claim recovery team, claim department, law of insurance and others department. Supervising external case in part of car claim recovery. Coordinate with lawyer to litigate in court. Oversees all legal execution. Give counsel for case issue and trial procedure for claim recovery team, claim department and advise on law of insurance to the others department. Management car claim recovery team and prepare progress report to manager by monthly. Perform other duties as assign.

Manage corporate clients in the areas of Casualty products (e.g., Public Liability, Product Liability, Employer’s Liability) and Financial Lines (e.g., D&O, PI, Crime, Cyber Insurance). Prepare quotations, assess underwriting terms and premium rates, and coordinate with reinsurers to obtain suitable terms and conditions. Analyze client risks and provide insurance recommendations and technical advice. Oversee the renewal process, policy issuance, and post-sale services. Coordinate with the Claims team in the event of loss or when claims are reported. Maintain strong relationships with existing clients and support the development of new business opportunities (if applicable). Prepare client reports, work summaries, and analytical reports as assigned.

Prepare and verify insurance-related documents such as quotations, proposal forms, policies, and endorsements. Maintain and update data in the insurance system or internal platforms to ensure accuracy and timeliness. Coordinate with clients and relevant teams to ensure all required documents are complete and delivered on time. Record operational data and systematically organize documents in both physical and electronic formats. Support system operations, including verifying data, uploading files, and generating reports from the system. Contribute to the development and improvement of document and system processes for greater efficiency. Perform other duties as assigned.

Develop strategic plans and manage the overall motor insurance operations, including underwriting, claims assessment, and portfolio management. Lead and manage the team to achieve sales targets, maintain work quality, and ensure customer satisfaction. Analyze premium data, risk exposure, and business performance to support business planning and new product development. Coordinate with brokers, agents, and/or internal departments. Review and approve policy terms and conditions beyond the authority level of general staff. Supervise and develop team members to enhance their knowledge, capabilities, and performance. Review and improve workflows to ensure operational efficiency and compliance with relevant laws and regulations