Customer Service (Accommodation Project) TH-EN

Detail

Work pattern : Full Time

Number of receptions : 20 position

Location : Bangkok(Bang Na)

Salary (Baht) : 20,000 - 22,000

Holiday : Not specified

Working hours : As Specified Company

Other work : Working Hours - Shift rotations (07.00-16.00, 09.00-18.00, 22.00-07.00) - Night Shift: 2-5 shifts per month (Start working from 22.00 - 07.00)  - Shifts will be announced 2 weeks or 1 month in advance - 2 days off (can be split in some cases)  - 1-

Responsible

• Provide customer support via phone and email, addressing inquiries and resolving concerns with professionalism.
• Communicate with empathy and patience, ensuring a positive customer experience.
• Collaborate with internal and external parties to explore and negotiate solutions.
• Contribute to a collaborative team environment by assisting teammates and supporting your Team Manager when needed.
• Represent and promote the company’s values and culture both within the organization and externally.
• Take part in ad hoc assignments or projects as delegated by Team Leads or Supervisors.
• Shift rotations (07.00-16.00, 09.00-18.00, 22.00-07.00)
• Night Shift: 2-5 shifts per month (Start working from 22.00 - 07.00) 
• Shifts will be announced 2 weeks or 1 month in advance
• 2 days off (can be split in some cases) 
• 1-month training and 2-month probation period  

Qualification

Gender : Not specified

Age(Yr) : 21 - 35

Education Level : Bachelor's Degree

Experience(Yr) : 0More than

other : New Graduated

More qualification

• Thai Nationality
• Bachelor's degree or above
• Able to work on shift rotations including night shift
• English proficiency CEFR B2 (Upper-intermediate) or above
• Experience in Customer Service is preferable.

Benefit

• Five-day work week
• Gratuity
• Life insurance
• Overtime pay
• Performance bonus

Other Benefits

- Basic Salary
- Performance Incentive
- Diligent Allowance
- Social Security
- Group Insurance (Health)
- Annual Increment (As per company policy)
- Bonus (As per company policy)
- Leave Entitlement (AL 12 Days, SL 30 Days, BL 3 Days, etc.)
- Entertainment Events (Whole year)
- Yearly Health Checkup (As per company policy)
- Special Rewards & Points to redeem any special vouchers, gifts, etc.

Interested in applying for this position, please contact

Contact Name : Recruitment Team

Contact Phone : 020340850

How to apply

Receive application via JOBBKK.COM

• [email protected]