United Overseas Bank (Thai)

United Overseas Bank (Thai)

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ABOUT US

United Overseas Bank (Thai) Public Company Limited is a member of the United Overseas Bank Group, which aims to be a premier bank in the Asia – Pacific Region. With over 150 branches across Thailand, and supported by UOB Group’s extensive network of over 500 offices in 18 countries and territories, the Bank is well-positioned to play a significant role in the continued growth of the Thai economy and the banking & financial industry. We are seeking committed, energetic individuals who believe in being rewarded for performance, who want to grow in their careers, while at the same time, contribute to UOB’s exciting growth in Thailand.


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Contact Centre Agent (Chat) - English skill - JR66592

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Detail

Work pattern : Full Time

Number of receptions : Not specify

Location : Bangkok(All District)

Salary (Baht) : 20,000 - 40,000

Holiday : Not specified

Working hours : Not specified

Other work : Not specified

Responsible

  • Handle incoming case via Live Chat, Click to Call, VIVR both service inquiries, complaints/problem as well as identify, escalate and own service, process and systems improvement
  • Support Call Back for Digital Bank enquiries, complains resolution
  • Support Department’s activity and project assignments

Qualification

Gender : Not specified

Age(Yr) : 25 - 35

Education Level : Bachelor's Degree - Master's Degree

Experience(Yr) : Not specified

other : Not specified

More qualification

  • Bachelor’s degree
  • Experienced in voice contact center in banks or other financial institutions
  • Overall work experience of 5-10 years in contact center industry preferred
  • Interest in Digital Banking and Customer by evidencing prior customer service experience in a customer facing role
  • Good command of English skill and Computer Literacy
  • Ability to constructively handle unexpected problems (Problem solving skill)
  • Ability to learn and understand products and systems of the Bank
  • Typing speed of 35 wpm with 95% accuracy in Thai and English
  • Able to work on 24/7 shifts rotation (5 working days per week and 2 non-consecutive days-off)
  • Be Able to work under pressure and Service oriented

Benefit

  • Dental insurance
  • Five-day work week
  • Life insurance
  • Medical insurance
  • Overtime pay

Other Benefits

How to apply

Receive application via JOBBKK.COM

  • CONTACT US

Human Resources

United Overseas Bank (Thai)

UOB Plaza Bangkok, 690 Sukhumvit Road, Khlong Tan, Khlong Toei, Bangkok 10110 Thailand , Khwaeng Khlong Tan, Khlong Toei, Bangkok 10110 Thailand

map Click for dowload

Expedition



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Application Methods

  • Apply by sending JOBBKK resume.

  • Apply by filling your brief profile in the form.

  • Apply by uploading resume, portfolio, etc.

  • Click here to see how to apply by email.

    Apply via email (Attachments may not exceed 10 MB per file, limit 3 files)

    Note: Only *.jpg, *.jpeg, *.png or *.doc, *.docx, *.pdf files

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