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Business type : Services

Helpdesk (English Skill) Urgently required

Job Location : Bangkok(Phaya Thai)

Occupation : Information Technology(IT) Sub Occupation : Application Support/Helpdesk

Work pattern : Contract Type

Job Level : Staff

Number of receptions : 1 position

Salary (Baht) : 25,000 - 30,000

working days : As Specified Company

Holiday : Not specified

Working hours : ตามที่บริษัทกำหนด

other work : Not specified

Responsible

  • Work in flexible shifts and can adjust accordingly. Able to occasionally work extra hours and receive calls during off service hours.
  • Serve as first-contact via phone and email from users and can perform remote support.
  • Provide technical assistance to end-users for hardware, software, and network issues with escalation to second-tier engineer. (if needed)
  • Handle and close service tickets according to company and service standards.
  • Summarize data for supporting the monthly report and Create and maintain technical documentation and user guides.
  • Qualification

    Gender : Male

    Age(Yr) : 24 - 35

    Education Level : Bachelor's Degree

    Experience(Yr) : 1 - 5

    Knowledge and competence qualifications

  • Thai nationality, Experience 1 years or more in IT Support/Helpdesk
  • Good Communication for TH/EN and Excellent Service Mind, able to deal with customers and clients of various nature.
  • Works well with a team and can work under pressure
  • Positive mindset when dealing with various aspects of users, customers, and team members.
  • Knowledge in Virtualization & On Prem Server, Storage, Microsoft 365, Backup Solution, Networking, Security and IT Infrastructure.
  • Basic Knowled in Cloud Platforms such as AWS or Azure.
  • Benefit

  • Five-day work week
  • Life insurance
  • Performance bonus
  • Social Security
  • Contact

    Contact Name : Human Resource Department

    Contact Phone : 022039000#9073, 9015, 9096,9093

    Company contact information

    137 , Khwaeng Thanon Phaya Thai, Ratchathewi, Bangkok 10400 Thailand

    Expedition


    • N/A

    • Phaya Thai

    • N/A

    • Phaya Thai

    • N/A

    Expedition more : Working on shift.

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