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Concentrix Services (Thailand) Co., Ltd.

Concentrix Services (Thailand) Co., Ltd.

Business type : Services

Customer Service Advisor English&Thai (Electronics project - After Sales) Urgently required

Job Location : Bangkok(Bang Na)

Occupation : Customer Service/CRM/Call Center Sub Occupation : Service Advisor

Work pattern : Full Time Type

Job Level : Staff

Number of receptions : 14 position

Salary (Baht) : 23,000 - 25,000

working days : As Specified Company

Holiday : Not specified

Working hours : 09:00 - 21:00

other work : - 3 shifts (9.00 – 18.00, 10.00 – 19.00, 12.00 – 21.00) - Shifts will be announced 2 weeks or 1 month in advance - 2 days off (can be split in some cases) - 1-month training and 2-month probation period

Responsible

  • Receive inbound calls from customers regarding after-sales service
  • Perform after-sales service tasks for customers. (e.g. issue product invoices, handle product returns when customers are dissatisfied with the products they purchase through official store, replace products for customers in case they are defective)
  • Provide inventory stock checks for customers through phone calls. (e.g. customers ask to check if the new product is available to buy at official store's branch)
  • Qualification

    Gender : Not specified

    Age(Yr) : 21 - 33

    Education Level : More than Bachelor's Degree

    Experience(Yr) : 0More than

    Knowledge and competence qualifications

  • Thai nationality
  • Bachelor's Degree
  • English proficiency B2 or above
  • New graduates are welcome
  • Experienced in Customer Service or BPO is a plus
  • Benefit

  • Five-day work week
  • Gratuity
  • Life insurance
  • Overtime pay
  • Performance bonus
  • Social Security
  • Other Benefits

    - Basic Salary
    - Performance Incentive
    - Diligent Allowance
    - Social Security
    - Group Insurance (Health)
    - Annual Increment (As per company policy)
    - Bonus (As per company policy)
    - Leave Entitlement (AL, SL, BL, etc.)
    - Entertainment Events (Whole year)
    - Yearly Health Check-up (As per company policy)
    - Special Rewards & Points to redeem any special vouchers, gifts, etc.

    Contact

    Contact Name : Recruitment Team

    Contact Phone : 020340850

    Company contact information

    4345 Bhiraj Tower at Bitech, 17th Floor., Unit No. 1701-1706 , Bang Na Tai, Bang Na, Bangkok 10260 Thailand

    Expedition


    • N/A

    • Bang Na

    • N/A

    • N/A

    • N/A

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    JOBBKK DOT COM RECRUITMENT Co., Ltd.
    625,5th FL.Unit D Tasniya Building,
    Soi Ramkhamhaeng 39, Pracha Uthit Road,
    Wangthonglang, Wangthonglang, BANGKOK 10310

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