CardX Thailand

Review system alerts and case queues to identify potential fraud incidents.

Coordinate with related teams (IT, Mobile, and Call Center) for case follow-up, evidence retrieval, and fraud resolution.

Document and report all findings in a structured format

Record case details, actions taken, and outcomes in the Fraud Case Management system.8. Monitor and maintain fraud-related data across financial institutions.

Track and trace suspicious fund flows and mule accounts across banks.

Generate reports and escalate high-risk cases.