Coordinate with international customers, traders, and suppliers for the export of precious metals (e.g., silver bars, bullion)
Manage end-to-end export order processes from contract confirmation to final delivery, ensuring accuracy and timeliness
Prepare and verify all export documentation, including Sales Contracts, Proforma Invoices, Commercial Invoices, Packing Lists, Certificates of Origin (COO), and shipping documents
Liaise with banks and finance teams regarding payment terms such as L/C, T/T, and other trade finance instruments
Coordinate with logistics providers, freight forwarders, and secure transportation services (e.g., armored transport) for high-value shipments
Monitor shipment schedules and ensure smooth customs clearance for precious metal exports
Ensure compliance with international trade regulations, customs requirements, and company policies related to precious metals trading
Track real-time order status and update customers on shipment progress and delivery timelines
Support pricing and quotation processes based on market spot prices (e.g., silver price) and agreed premiums
Handle and resolve operational issues such as delays, documentation discrepancies, or customs-related problems
Maintain accurate records of contracts, transactions, and communications for audit and compliance purposes
Bachelor’s degree in Business Administration, International Business, Logistics, Finance, or a related field
2–5 years of experience in export/import, international trade, or coordination roles (experience in precious metals, commodities, or high-value goods is highly preferred)
Strong understanding of export documentation and international trade processes
Familiarity with Incoterms, customs procedures, and trade finance (L/C, bank processes)
Good command of English (both written and spoken); additional languages are a plus
Strong coordination, negotiation, and communication skills
High attention to detail and ability to handle sensitive, high-value transactions
Ability to work under pressure and manage multiple shipments simultaneously
Proficiency in Microsoft Excel and ERP systems
Basic understanding of commodity pricing (e.g., spot price, premium calculation) is an advantage