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Expected Salary 19,000 - 22,000
Military Status - Exempted
1.
Job Categories : Customer Service/CRM/Call Center
Job Sub Categories : Customer Service/CRM/Call Center Others
Job Position : Customer Service in,Outbound,Chat,QA Service,Technical support,Training
2.
Job Categories : Customer Service/CRM/Call Center
Job Sub Categories : Customer Service/customer relations(CRM)
Job Position : Administrator
3.
Job Categories : E-commerce
Job Sub Categories : E-commerce Others
Job Position : After Sale Service
Job Location : Bangkok (All), Nakhon Pathom (All), Samut Sakhon (All)
Job Type : Full time
Availability : Immediate
Working Bangkok : Yes
Graduation year : 2013
Certificate : Bachelor's Degree
Faculty : Bachelor of Science B.Sc.
Major : Information Technology
GPA : 2.30
Graduation year : 2008
Certificate : Senior High School
Faculty : Science-computer
Major : Science-computer
GPA : 2.50
Graduation year : 2005
Certificate : Senior High School Under
Business Type : Operation of fitness centres
Last Position : CS E-commerce & IT Support (freelance)
Period : January 2023 to April 2026
Job Description :
I am responsible for procuring and coordinating IT equipment and electronic gadgets for creating and presenting advertising content to target audiences on computers, mobile phones, tablets, and other devices. This includes using image editing and video editing software to distribute content across various social media channels, such as Online Video, Display Ads, and Social Media Posts. Additionally, I handle Shot video, Backdrop, printed media, and occasionally provide pick-up and drop-off services for yoga studio attendees.
Business Type : Wholesale
Last Position : Customer Service
Period : February 2020 to January 2023
Job Description :
Provide customer service through Inbound, Outbound, Line Chat, Facebook Inbox and Page, Social Pantip, Twitter, Marketplace Shopee, and Lazada to facilitate coordination regarding usage issues, provide product information, and offer preliminary troubleshooting guidance so that customers contacting us receive comprehensive, prompt, accurate, and impressive service. If the issue cannot be resolved, coordinate with relevant staff for acknowledgment and resolution. Conduct satisfaction surveys after each resolution attempt. Handle inquiries related to order placement, payment processing, data updates, and promotional offers as requested by customers. Additionally, manage complaints and handle product-related issues to assist customers and systematically manage incoming tasks.
Business Type : Logistics activities
Last Position : BA Department Manager SCD & Custom Service
Period : October 2015 to April 2019
Job Description :
Acknowledge and address various issues related to the supplier's product delivery system. Provide recommendations and ensure resolutions as identified by the supplier. Follow up on supplier's issue resolutions and coordinate with other departments such as customer service and warehouse. Develop system manuals and provide training on system usage when the supplier lacks understanding or capability. Manage both new and old documentation for the supplier across different areas. Oversee the electronic product delivery system known as EDI (Electronic Data Interchange), manage data for product deliveries or Project ASN (Advanced Shipping Notice), input data into databases, and generate weekly reports. Prepare reports on various topics and provide summaries to senior management. Take responsibility for assigned tasks such as preparing meetings for new system implementations with suppliers, organizing supplier data, setting schedules, preparing meeting documents, and arranging venues and other logistics.
Business Type : Telecommunication
Last Position : Technical Support
Period : September 2013 to September 2015
Job Description :
Offering phone support to customers to facilitate coordination regarding Internet issues, provide product information, and offer preliminary troubleshooting guidance so that customers contacting us receive comprehensive, prompt, accurate, and impressive service. If the issue cannot be resolved, coordinate with relevant staff for acknowledgment and resolution. Conduct satisfaction surveys after each resolution attempt. Handle inquiries related to payment issues, data updates, and promotional offers as requested by customers. Additionally, manage complaints and handle product malfunctions to assist customers and systematically manage incoming tasks, including handling complaints, VOC (Voice of Customer), and managing product malfunction issues to assist customers effectively.
Institute :
- Bangkok Vocational Training School (Luang Pho Thawisak)Period :
- September 2023 to December 2023Course :
- Internet for e-commerce, Business Computer branchInstitute :
- AP ACADEMPeriod :
- December 2016 to December 2016Course :
- Talk about receiving the CALL CENTER version.Institute :
- Airport of Thailand Public Co.,LtdPeriod :
- March 2012 to May 2012Course :
- Intern, Computer Systems and Network DivisionInstitute :
- Mahanakorn University of Technology, Faculty of Information Science and TechnologyPeriod :
- January 2011 to June 2011Course :
- Labboy
Institute :
- Thailand Professional Qualification Institute (Public Organization)Period :
- June 2025 to June 2025Course :
- Building Language Skills to Become a Global Citizen
Vehicles with
- Car
- Motor
driver's license
- Car
- Motor
Driving Skills
- Car
- Motor
| Languages | Speaking | Listening | Reading | Writing |
|---|---|---|---|---|
| Thai | Excellent | Excellent | Excellent | Excellent |
| English | Good | Good | Good | Medium |
Typing Skills
- Ms. Sunida Sangthong
- Former Head of Human Resources, Viriya Porn Company Limited (dissolved)
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