Preview Resume

2023

Business Type : Import/Export

Last Position : Network & Security Supervisor

Period : June 2023  to  Present

Job Description :

Job Description:

Network & Cyber Security
Responsible for overseeing the organizations cyber security system, resolving issues and managing risks to minimize vulnerabilities, reducing the risk of external attacks or intrusions.
Manage the SOC team to monitor attacks using available tools such as:

XDR SentinelOne

EDR + NDR Sangfor

Symantec Antivirus

Palo Alto, FortiGate Firewalls

Define SOC team workflows to align with the Supplier team providing MDR services, ensuring comprehensive monitoring and investigation for both domestic and international operations (approximately 2,000 devices).
Confirm incident remediation with the Supplier before performing any actions to prevent negative impact from incorrect analysis.
Plan long-term strategies for SOC team operations after MDR contract expiration, and prepare weekly and monthly incident reports for management review.

Network Center
Maintain the organizations network to ensure stable operation, including Palo Alto and FortiGate firewallsboth implementing new sites and maintaining existing ones.
Review policies and perform tuning to improve performance.
Modify configuration of L2/L3 switches (HPE, Aruba, Cisco) to meet organizational requirements.
Define VLANs or usage zones (Server Zone, Client Zone, WiFi Zone, IoT Zone) for easier monitoring and access control to the Server Zone.

Manage WiFi Controller systems (Ruckus, TP-Link Omada, Aruba) to ensure they meet organizational needs.

IT Support Team Management
Supervise the IT Support team to ensure they can resolve issues related to computers, devices, and accessories within the organization, enabling users to work smoothly.

Budget Planning
Prepare the annual budget to estimate expenses for each year, separating fixed costs and project-related costs for system development within the organization, to be submitted for management approval.

New Project Management
Plan network systems for new sites or factories to support operational requirements.
Estimate IT system budgets for those sites, such as firewalls, servers, CCTV, flatgate, etc., and present them to management for consideration.

Business Type : Real Estate

Last Position : IT Infrastructure and Project Manager

Period : March 2023  to October 2023

Job Description :

PM & Implement ERP Odoo Software (In Progress)
Prepare TOR documents according to the company's requirements so all parties understand the program's functions.
Manage the project according to the vendors plan. Prepare issue reports if the project encounters problems or does not follow the planned schedule, and report to management or supervisors. Conduct meetings with internal teams to find solutions.
Follow up on required documents from both vendor and internal working teams needed for project implementation.
Prepare work acceptance documents.
Review meeting minutes.
PM & Implement Wolf Paperless ISO27001 Software (In Progress)
Prepare TOR documents.
Prepare work acceptance documents.
Review meeting minutes.
Intranet Web System
Maintain and update the internal intranet system according to company policy.
Provide Computer / Network Support for All Users in the Organization
Manage the UniFlow system and configure ADDS sync with Canon printers.
Maintain server permission settings.
Define file access permissions for each department (File Sharing Management).
Firewall FortiGate
Maintain firewall connectivity, configure VPN access, and define WAN, LAN, and network security settings.
Cloud Server VMware (vCloud Director)
Maintain Cloud Server, Virtual VM, DHCP, DNS Server, ADDS for constant availability.
Maintain VM ESXi to ensure stable operation.
Domain Controller
Create user accounts.
Define user access and usage permissions.
Set up a backup Domain Controller to prevent downtime.
Mail Server Outlook 365
Create email accounts and define group email permissions by department.
IPBX Call Center System (3CX)
Check issues when phone numbers or call quality problems are reported.
Coordinate with the service provider for repair and follow up on status.
Server Backup Schedule Setup
Install and configure backup software on servers across the organization.
Maintain backup systems and handle procurement of NAS and software for backup usage.
WiFi Controller Cisco
Maintain all WiFi systems for readiness, add WiFi access points, and configure access settings for internal networks.
Backup Data on NAS
Manage and maintain file-sharing backup processes.

2018

Business Type : Agricultural

Last Position : Assistant IT Manager

Period : March 2018  to March 2023

Job Description :

Provide computer and network support; maintain network systems and resolve issues for all users within the organization.
Procure IT equipment, toner, and printers to meet the needs of all site locations.
Maintain server permissions; define file access rights for each department (File Sharing Management).
Firewall FortiGate
Maintain firewall connectivity for all sites; configure VPN connections and define WAN, LAN, and network security settings.
Implementation
Install servers, hardware, software, Virtual VM, DHCP, DNS Server, ADDS.
Domain Controller
Create user accounts.
Set user permissions and access rights.
Create backup Domain Controller to prevent server downtime.
Mail Server Yahoo Business Mail
Create BizMail accounts for each server user, add to Outlook, and provide basic user training.
Monitor Mail Server for downtime.
IPBX
Check reported phone issues and noise disturbances.
Coordinate with service providers for repair and follow up on status.
Setup Schedule Backup Data on Server
Install and configure backup software on servers across the organization.
Maintain the backup system; procure NAS and backup software.
CCTV Server Avigilon
Maintain CCTV server, manage storage, and handle CCTV data retention.
Install and set up additional CCTV systems for assigned companies within the group.
Training
Provide basic program usage training; explain computer operation principles and offer usage recommendations.
WiFi Controller
Maintain internal and external WiFi systems; add WiFi access points and configure access to internal networks.
Grant access rights to ERP Dynamics AX.
Backup Data on NAS
Manage backup for file sharing and important company data; procure suitable backup equipment.
Antivirus Monitoring
Bitdefender Elite
Sophos
Kaspersky
Install antivirus programs and configure scans according to company policy.
ERP Dynamics AX2009
Create ERP user accounts and define access rights according to company policy.
Contact vendors to report system issues or request program fixes.
Server, Hardware, Software Maintenance Agreements (MA)
Maintain MA contracts for hardware and software.

2017

Business Type : Manufacture and distributor.

Last Position : IT Support

Period : September 2017  to October 2018

Job Description :

- Check and troubleshoot computers by receiving repair requests and resolving user issues efficiently.
- Maintain and manage telephones, CCTV, and FAX systems to ensure seamless communication.
- Install and configure software and hardware within the organization to meet user needs effectively.
- Procure necessary equipment to support users throughout the company, ensuring everyone has the tools they need.
- Oversee the network system, regularly checking the LAN to ensure it is always operational and ready for use.

Business Type : Manufacture and distributor.

Last Position : IT Support + Technician

Period : January 2017  to September 2017

Job Description :

- Install car GPS systems to ensure accurate tracking and navigation for users.
- Provide ongoing support for the online management system, ensuring it remains operational and accessible at all times.
- Monitor the GPS system regularly to troubleshoot any issues that may arise and maintain seamless connectivity.
- Assist users in understanding the features of the GPS system, offering guidance on how to utilize it effectively for their needs.
- Collaborate with technical teams to implement updates and improvements, enhancing the overall functionality and reliability of the system.