2014
Last Position : Technical Support Service
Period :
March 2014 to
June 2017
Job Description :
- Analyzed system problems, installed then configure system ran preventive tests, trained staff as part of preventive measures Hardware Security Machine HSM - Designed, test, install , processing migrant old workflow system paper maul to workflow online system by Kiss Flow - Responsible for Vulnerability management process to identifying, evaluating, treating, and reporting on security vulnerabilities in systems and the software that runs on them by Nexpose Community Edition - Installed then configure new systems on Nutanix server and performed maintenance - Analyzed server system Performance to get report - Installed and performed maintenance on domain controller, active directory , Group Policy ,Email by Gmail - Completed troubleshooting and repair when computers had problems - Repaired and upgraded old systems, installed then configure new systems - Responsible for setup new systems and hardware for the new staff - Walked customers through step-by-step process for troubleshooting hardware and software issues. - Used remote access to perform troubleshooting when needed.