Preview Resume

2020

Last Position : Sales Team Leader

Period : May 2020  to  Present

Job Description :

- Report directly to MD and Project Manager - Create, manage and execute plans to increase sales and conversion percentages - Assist sales associates in customer negotiations and closing agreements for all complex sales - Professionally attend to customer concerns and provide solutions in a prompt manner - Reaching business targets through creation of sales leads, initiation of prospect calls, answering incoming calls and following up on leads - Devise advertising and promotional plans and are involved in product positioning and global brand marketing development.

2019

Last Position : Sales Team Leader

Period : November 2019  to April 2020

Job Description :

- Report directly to Head of Sales - Manage 3 Sales Executive and 1 Sales Coordinator in the team - Achieve team target revenue and KPI on a monthly basis - Provide advice and solution to team members about sales related activities, both internally departments and externally partners customers - Plan activities with Head of Sales to support team members to achieve target - Motivate and encourage team members regardless of whether they achieved the target or not - Analzse call quality and face-to-face meetings provide necessary feedback and strategies to help team hit their targets - Join the Head of Sales in interviewing new sales executives - Report bugs and coordinate with Development team to identify and fix the website and database related issue

2018

Last Position : Senior Key Account Manager

Period : June 2018  to November 2019

Job Description :

- Achieve individual sales target on a monthly basis - Complete all the activities as assigned by the Sales Manager - Support and advise colleagues on how to communicate with customers - Share sales technique with team members on how to close big deals based on own experience success - Keep records of calls and notes in CRM Pipedrive, Magento - Report bugs and coordinate with Development team to identify and fix website and database related issues - Train new employee to understand sales working process.

2016

Last Position : Key Account Manager

Period : October 2016  to June 2018

Job Description :

- Understand company business and learn about all the products in order to properly present and sell to customers - Achieve individual sales target on a monthly basis - Call assigned leads and convert them into sales opportunities - Maintain a good relationship with existing customers and ensure all their needs are met - Contact customers from inbound and outbound leads and prepare a quotation regarding their printing requirements.

Last Position : Sales Executive

Period : August 2016  to October 2016

Job Description :

- Maintained relationship with client by providing support, information, and guidance. - Prepared reports by collecting, analyzing, and summarizing information. - Negotiated and closed deals. - Gathered feedback and shared with team. - Keep records of calls and notes in report and shares with team and Manager.