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2025

Business Type : Others

Last Position : SALES OPERATIONS ASSOCIATE

Period : June 2025  to March 2026

Job Description :

-Managed and maintained merchant databases, overseeing merchant profile creation and updates from Sales, Acquirers, and external Partners.
-Facilitated payment gateway integration by issuing Terminal IDs (TID) and Merchant IDs (MID) for multiple payment channels.
-Executed merchant onboarding and registration, including KYM verification coordination.
-Liaised with Sales and Risk Management teams regarding installations, merchant data modifications, and contract terminations.
-Coordinated with Acquirers for terminal installation and device retrieval processes.
-Performed data validation between onboarding systems and master databases to ensure data accuracy and integrity.

2024

Business Type : Logistics activities

Last Position : BRANCH SUPERVISOR

Period : June 2024  to July 2025

Job Description :

-Designed and managed Warehouse SOPs to ensure operational compliance and workflow efficiency.
-Managed workforce allocation and supervised operations based on workload and KPI targets.
-Administered operational documentation and resource distribution in accordance with company procedures.
-Analyzed operational issues and identified root causes to improve operational effectiveness.
-Monitored daily operational performance and reported findings to management.
-Resolved operational issues and customer complaints to maintain service quality standards.

2021

Business Type : Automobile Industry

Last Position : ASSOCIATE LISTING & QC

Period : November 2021  to May 2024

Job Description :

-Designed and maintained data dashboards to provide accurate real-time operational insights.
-Collaborated with Marketing, IT, and Data teams to analyze datasets supporting customer segmentation and campaign optimization.
-Created reports and KPI dashboards for stakeholders and management teams.
-Monitored data quality and improved data management processes for operational efficiency.
-Conducted weekly and monthly reporting to support strategic planning and inventory decisions.
-Coordinated with cross-functional teams to support analytical and operational requirements.

2019

Business Type : Public relations and communication management consultancy activities

Last Position : ASSISTANT PROJECT MANAGER

Period : June 2019  to October 2021

Job Description :

-Developed operational plans and monitored project timelines to ensure milestone completion.
-Coordinated with internal teams, clients, Sales departments, and suppliers to maintain workflow continuity.
-Managed project documentation including PL/PR/PO issuance, contracts, and Change Orders.
-Supported budget control, resource allocation, and cost monitoring processes.
-Conducted site inspections and resolved operational issues to maintain project quality standards.

2018

Last Position : Creative

Period : February 2018  to June 2019

Job Description :

-Developed creative program concepts and audience engagement strategies.
-Conducted scriptwriting and research for production and filming.
-Coordinated guests and production teams to align with program concepts.
-Collaborated with production teams on motion graphics and visual elements.
-Managed end-to-end production processes across online and offline platforms.
-Supervised quality control processes to ensure content accuracy and production standards.

2017

Last Position : Creative

Period : July 2017  to February 2018

Job Description :

-Developed innovative content concepts and program strategies.
-Performed scriptwriting and content research for production.
-Coordinated guests and stakeholders to maximize content value and engagement.
-Collaborated with creative teams on graphic and visual production elements.-
-Managed full-cycle production processes from concept development to broadcasting.
-Conducted final quality reviews to ensure production accuracy and standards.