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2021

Last Position : Customer Service Executive

Period : January 2021  to May 2022

Job Description :

1. All customers transaction recorded and completed by end of each month. 2. Ensure invoice accuracy to avoid payment delays. 3. Handle the customer issues quickly and effectively, maintaining customer satisfaction levels. 4. Working with other CS, Operation, CRM, KA and Sales Team members on matters pertaining to pooling activities. 5. Ensure deliver services to meet customer demand by booking process. 6. Providing daily and monthly reports to customers or internal team. 7. Participate and support other departments when required on customer related matters. 8. Provide internal training a clear understanding of business process related to customer and internal process around transaction processing to team member. 9. Other assignment and appointment from Assistant Manager, Customer Service-Thailand

2019

Last Position : Admin Engineer Contact

Period : October 2019  to September 2020

Job Description :

1. Open PR,WR Open documents, purchase requisitions data request according to Quotation 2. Coordinate bargaining with contractor, vender 3. Coordinate with purchasing regarding Code Material 4. Coordinate with the store about the cutting of stock material that has been withdrawn for use. As well as proceeding to cut out from the system 5. Petty cash fuel, expressway costs, material costs for site work 6. Office documents are organized into categories. And in good condition 7. Take care of the orderly office 8. Responsible for purchase of office supplies, drinking water, coffee 9. Others as assignment

2011

Last Position : CS Administrative Operation Staff - Senior Co-ordinator - Operations

Period : May 2011  to December 2018

Job Description :

1. Open PO and check Price 2. Handling Customer Complaint and Closed within lead time 3. Monitor Order on time delivery pick up from customer 4. Monitoring invoice rejected 5. Complete credit note within lead time 6. Minimize manual error key in credit note 7. Coordinate with Customer and Transports 8. Monitor Follow up Order Pending Return Pending 9. Weekly report Monthly report 10. Others as assignment

Last Position : Assistant Sales

Period : March 2011  to May 2011

Job Description :

- Create details And keying information about sales - Coordinate with sales department - Coordinate with customers and transportation to deliver products as scheduled - Others as assigned

2008

Last Position : Customer service

Period : April 2008  to February 2011

Job Description :

1. Key Order from PO Customer Open PO 2.Monitor COSX Document Return on time delivery pick up from customer 3. Monitoring invoice rejected 4. Complete credit note within lead time 5. Handling Customer Complaint and Closed within lead time 6. Minimize manual error key in credit note 7. Coordinate with Customer and Transports 8. Complete assignments on time in full 9. Monitor Follow Outstanding report 10. Etc., as it has been for the assignment