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- Maintaining high standards of service and ensuring an extraordinary customer experience - Training new server staffs operations, restaurant compliance and customer expectations - Resolving customer complaints regarding food service - Preparing sale reports on both daily and weekly basis
Last Position : Waiter
Period :
April 2016 to
Present
Job Description :
- Providing excellent service to ensure customer satisfaction - Making menu recommendations, answering questions and sharing additional information with customers - Effectively communicating with customers and kitchen staffs of any special instructions, including food allergies
2012
Last Position : Logistics Officer
Period :
March 2012 to
February 2016
Job Description :
- Responsible for logistic operation management. - Communicating with Liner and book vessel space for Export Shipment and issuing shipping document - Coordinating with other departments on operational activities, issues resolution, process implementation
2011
Last Position : Sales Officer
Period :
April 2011 to
December 2011
Job Description :
- Handling sales and marketing activity to meet customer inquiries, and company target - Establishing and maintaining effective business relationships with existing and prospect customers - Ensuring efficient service to customers and handling all customer complaints with excellent services to maximize sales and profitability
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