Preview Resume

Expected Salary

28,000 - 35,000

Military Status

- Exempted

Job Requirment

Job Categories : Management/Manager

Job Sub Categories : Assistant manager

Job Position : Assistant Front Office Manager

Job Categories : Hospitality/F-B

Job Sub Categories : Management Hotel/Resort/Tourism

Job Position : Front Office manager

Job Categories : Hospitality/F-B

Job Sub Categories : Management Hotel/Resort/Tourism

Job Position : Night manager

Job Location : Bangkok (All), Chiang Mai (All), Phuket (All)

Job Type : Full time

Availability : within 15 days

Working Bangkok : Yes

Work Upcountry : Yes

Willing to work oversea? : Yes

Education

Siam Business Administration Nonthaburi Technological Collage

Graduation year : 2017

Certificate : High Vocational

Faculty : High Vocational

Major : Tourism Management

GPA : 3.91

Graduation year : 2012

Certificate : Vocational

Faculty : Hotel and tourism management

Major : Tourism management

GPA : 3.93

Work Experience/Trainee

2025

Business Type : Hotel / Resort / Spa / Golf Club

Last Position : Duty Manager

Period : February 2025 to Present

Job Description :

- Lead shifts by overseeing daily operations, ensuring team members are motivated and tasks are completed efficiently.
- Monitor workflow and performance metrics to identify areas for improvement and implement necessary changes.
- Foster a positive work environment by encouraging open communication and collaboration among team members.
- Train and mentor staff on best practices, company policies, and customer service standards to enhance overall service quality.
- Address any operational challenges that arise during shifts, providing solutions to maintain a smooth workflow.
- Collaborate with management to develop strategies that enhance productivity and improve customer experiences.

2024

Business Type : Hotel / Resort / Spa / Golf Club

Last Position : Duty Manger

Period : January 2024 to October 2025

Job Description :

- Foster positive guest relations by greeting visitors warmly, addressing their needs, and ensuring a welcoming atmosphere.
- Handle guest complaints and concerns effectively by listening actively, providing timely solutions, and following up to guarantee satisfaction.
- Collaborate with team members to streamline processes that enhance the guest experience and promote a culture of service excellence.
- Maintain accurate records of guest interactions and resolutions to identify trends and improve service quality over time.

2016

Business Type : Hotel / Resort / Spa / Golf Club

Last Position : Senior Front Office

Period : July 2016 to October 2023

Job Description :

- Conduct thorough quality assurance checks to ensure that all products meet established standards and specifications before delivery.
- Perform regular room inspections to assess cleanliness, functionality, and overall guest satisfaction, addressing any issues promptly.
- Collaborate with team members to develop and implement effective quality control processes that enhance service delivery and maintain high standards.
- Document findings from inspections and quality checks, providing feedback for continuous improvement and ensuring compliance with company policies.