2021
Business Type : Computer/ IT
Last Position : Customer Service Expereince
Period :
June 2021 to
Present
Job Description :
HCL Technologies (Thailand) on behalf of ExxonMobil Corporation
Order-to-Cash Management: Managed end-to-end O2C processes using ERP like SAP, Zendesk to ensure accurate and timely order fulfillment.
Global Supply Coordination: Coordinated international deliveries of Lubricants across multiple time zones, managing vessel schedules to ensure seamless supply operations.
Financial Tracking & AR: Monitored Accounts Receivable (AR) status and resolved billing discrepancies in collaboration with Sales teams to ensure payment accuracy.
Operational Integrity: Maintained high standards of data entry and documentation in a Japanese-speaking business environment