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Expected Salary 50,000 - 59,500
Military Status - Exempted
1.
Job Categories : Hospitality/F-B
Job Sub Categories : Management Hotel/Resort/Tourism
Job Position : Chinese Group Marketing
2.
Job Categories : Department store
Job Sub Categories : Store Manager
Job Position : Manager
3.
Job Categories : Management/Manager
Job Sub Categories : Department manager
Job Position : Chinese Group Marketing
Interested business type : Hotel / Resort / Spa / Golf Club
Job Location : Bangkok (All), Nakhon Ratchasima (Pak Chong)
Job Type : Full time
Availability : Immediate
Working Bangkok : Yes
Willing to work oversea? : Yes
Graduation year : 2012
Certificate : Master's Degree
Faculty : Business Administrtion
Major : Business Administration
GPA : 3.7
Last Position : Head of operation
Period : February 2023 to May 2023
Job Description :
Manage the daily operations of all four branches and ensure efficient cooperation between branch and head office Coordinate and implement maintenance services for all 4 branches within timely manner Enhance operational processes through revision and improvement of our Standard Operating Procedure (SOP) Monitor and control any deviations from the SOP by conducting in person audits of all branches Create strong goals for the teams and aim to achieve the highest level of service excellence for our visitors Build talent and work with Human Resources to conduct training for service staff Build and maintain relationship with important stakeholders and partners in the government and commercial sectors Manage ad-hoc issues or projects as needed Work with relevant teams to meet revenue target and customer satisfaction targets Compile necessary reports to management and provide overview of the above mentioned
Last Position : Assistant General Manager
Period : August 2015 to January 2024
Job Description :
Retail Sales , Restaurant Operations, Loss And Prevention Management Create standard operating procedures (SOP) Set up Museum guide and maintenance team for Museum opening in October 2017 Opening team for Restaurant ( Chinese set menu and Suki buffet) 550 Seats Achieved monthly sales revenue target in 2019 Set up new Kiosk for Beverage sales minimized food cost 28% Managed Building Maintenance, Loss and prevention Opening team for Ticketing, Retail shop(Sales person and Retail cashier) Achieved monthly sales revenue target in 2016 Create new incremental sales for Attraction Increased F&B spend per head revenue for group tour and FIT customers Direct contact with vender and retail supplier Managed Building Maintenance, Loss and prevention, Human Resource and Account department
Last Position : General Manager
Period : April 2014 to July 2015
Job Description :
Set up new attraction in Singapore (Alive museum Singapore) Outbound sales for tour group to Alive museum Korea and Singapore Business development for Thailand and overseas. Social Marketing and Promotion for Trick Art Museum and Alive museum Develop new museum content Develop Retail Product for Alive museum Singapore Human resource Management New company and BOI set up
Last Position : Operation Manager
Period : September 2013 to February 2014
Job Description :
Operated 6 Passenger lounges. 6 Food Counters ,2 Sites of Day room and 1 Food court. Maintain regular audit checks on daily revenues and safe holdings. Apply knowledge of retail and admissions point of sale system to follow up discrepancies and possible fraud issues Prepare Standard operation and health, safety and security procedure Risk management (incident report, first aid) Supervise building service staff and preventive maintenance program
Last Position : Operation Manager
Period : August 2010 to June 2013
Job Description :
Responsible for daily operations including briefings, admission numbers, secondary spend, photography services, souvenir shop and wax hand Develop and deliver the best practice standards for the operation of admissions process, customer arrivals, security and asset protection and the management of attraction areas Promote and validate secure cash handling practices as well as ensure the secure management of all other payment methods Manage resources and stocks for ticket counters, souvenir shop and photography counter in accordance with guidelines and agreed targets Manage the response and initiate appropriate remedial action to customer complaints. Ensure proper and timely follow up on customer issues and maintaining records of customer complaints Manage the administration duties such as preparing roster, uniform, etc. and verifying all staff records for overtime, tardiness, sickness.
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| Languages | Speaking | Listening | Reading | Writing |
|---|---|---|---|---|
| English | Good | Good | Excellent | Good |
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