Preview Resume

Expected Salary

20,000

Military Status

- Exempted

Job Requirment

Job Categories : Hospitality/F-B

Job Sub Categories : Management Hotel/Resort/Tourism

Job Position : Guest service supervisor

Job Categories : Customer Service/CRM/Call Center

Job Sub Categories : Customer Service/customer relations(CRM)

Job Position : Guest relation

Job Location : Bangkok (Don Mueang)

Job Type : Full time

Availability : within 15 days

Working Bangkok : Yes

Willing to work oversea? : Yes

Education

Chiang Mai University

Graduation year : 2016

Certificate : Bachelor's Degree

Faculty : Business Administration

Major : Management

GPA : 3.70

Chiang Mai University

Graduation year : 2012

Faculty : Diploma

Major : English

GPA : 3.50

Work Experience/Trainee

2020

Last Position : Guest Service Agent

Period : August 2020 to Present

Job Description :

● Performed check-in, check-out procedures and receive payments from customers. ● Coordinated with customers and different departments. ● Build a good relationship with all customer with hotel policy and procedure.

2017

Last Position : Guest Service Officer

Period : April 2017 to December 2019

Job Description :

● Provided services to customer to meet the FORBES 5 stars standards. ● Received and handled guests' complaints and coordinated with Duty Manager to resolve issues. ● Responded promptly and solved the requests from guests to maintained high satisfaction rate ● Handled VIP amenities and requests such as Birthday, Anniversary and Honeymoon etc.

2016

Last Position : Guest service agent

Period : March 2016 to April 2017

Job Description :

 Performed check-in, check-out procedures and receive payments from customers.  Coordinated with customers and different departments.  Build a good relationship with all customer with hotel policy and procedure.