Preview Resume

Expected Salary

40,000

Military Status

- Exempted

Job Requirment

Job Categories : Sales

Job Sub Categories : Sales Engineer

Job Position : Sales Engineer

Job Categories : Customer Service/CRM/Call Center

Job Sub Categories : Customer Service/customer relations(CRM)

Job Position : Customer Service Engineer

Job Location : Pathum Thani

Job Type : Full time

Availability : within 30 days

Willing to work oversea? : Yes

Education

Burapha University

Graduation year : 2012

Certificate : Bachelor's Degree

Faculty : Engineering

Major : Electrical

GPA : 2.32

Work Experience/Trainee

2019

Last Position : Sales Engineer

Period : January 2019 to Present

Job Description :

Make document to customer and supplier. Follow, Coordinate, support supplier and customer. Negotiate with customer and supplier about invoice, quotation, billing note, credit note, debit note, delivery order etc. Report to manager in English. Support BOI and logistic department. Find new opportunity for trading business. Make relationship with customer. Manage electronic part from oversea and local. Update stock and forecast. Issue PO to supplier. Delivery tracking status and monitoring. Follow up defect information between with oversea and local. follow up and update factory schedule ETD, ETA. Update forecast each customer by weekly. Update material price and cost. To support all requirement as customer request.

2016

Last Position : Aftermarket Sales Engineer

Period : June 2016 to December 2018

Job Description :

Coordinate and follow up with Compressor Technique team in Thailand to meet customer requirement. Follow up enquiry from customer and closed deal. Coordinate with supplier, dealer and customer. Directly report to Business Development Indirect and management team. Visit plan to create a good relationship with customer and distributors of Brand Portfolio. Recommend customer and distributors of Brand Portfolio for aftermarket products. Follow up sale order and delivery goods to maintain efficiency and effectiveness. Responsible for individual sales target. Assist Credit Control Department in follow-up of bad debts on related invoices. Continue developing company image and team work among aftermarket staff. Promote and sell aftermarket service products. Follow-up PM for customer and dealer Visit and advise customer on running conditions of equipment and service requirements. Advise the customer and Distributors as required preventive maintenance activities. Follow-up service plans offering and connectivity products. Maintain team spirit among aftermarket staffs. Support company policy for awareness customer satisfaction Support aftermarket for oil and Gas company PTT Global Chemical, Praxair and Scan Inter Report all visit details to the customer and distributors and recommend improvements whenever necessary by Using CRM system. Inform and advise customer and distributors of Brand Portfolio for any details in each customer visit. Support distributors of Brand Portfolio for aftermarket business. Responsible for sell spare parts and service product business to customer and distributors under Brand Portfolio trademark. Make all aftermarket quotations to customer and distributors of Brand Portfolio. Sales support spare part and service to dealer and customer. Negotiate quotation with supplier. Meeting regular sales targets.

2013

Last Position : Service Engineer

Period : July 2013 to May 2016

Job Description :

Maintenance and fix problem with supplier, outsource and customer Create new project for present to manager. Oversea training with foreigner engineer. Support technical for translate English data sheet to Thai language. Presentation and report testing generator. Training and support technical to sales team. Support customer and supplier from oversea. Sourcing part in local. Sales spare part and lubricant to customer. Make relationship with new client. Support aftersales service to technician. Preparing reports to manager in English. Supporting marketing activities. Making technical presentations and demonstrating to customer. Working with design team for support customer requirement. Visit