2018
Last Position : IT Support Officer
Period :
October 2018 to
November 2021
Job Description :
- Giving counsels and solving the problems via Email, Ticket Number, Call, and Remote Support. - Monitoring the database investigation, network systems, and servers. Plus, solving these error problems. - Solving, adjusting, and writing internal crystal reports for users' work supporting. - Maintenance database system for Analysis Table, Index and administer for storage, backup data inthe database. - Designing database, ER diagram, and Relation of the database system. - Testing the SIT Test for the workflow system to examine and find the error point before the realistic use. - Doing UAT Test to examine the accurate requirements from the user by determining subject for test case scenario. Evaluating the capability work and summarizing with the user before realistic use. - Developing Data DashBoard to present the workflow and follow up on the work progress. - Monitoring and suggesting Transaction Daily data warehouse information follows the user's requirements.