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Expected Salary 30,000
Military Status - Exempted
1.
Job Categories : Marketing/Public Relations
Job Sub Categories : Marketing General
Job Position : Online Marketing
2.
Job Categories : E-commerce
Job Sub Categories : E-commerce Others
Job Position : Ecommerce
3.
Job Categories : Hospitality/F-B
Job Sub Categories : Management Hotel/Resort/Tourism
Job Position : Revenue
Job Location : Nonthaburi (All)
Job Type : Full time
Availability : Immediate
Working Bangkok : Yes
Willing to work oversea? : Yes
Graduation year : 2013
Certificate : Bachelor's Degree
Faculty : Airline Business Management.
Major : Hotel Management
GPA : 2.91
Last Position : Online Marketing
Period : May 2020 to Present
Job Description :
- Plan and Develop digital strategy campaigns aligned with short-term and long-term to grow brand awareness and increase conversion. - Create and coordinate with other both internal and outsource team for content, curate and manage all published content image, video and caption - Manage content distribution across the website and social media platforms - Monitoring company websites and social media, building good relationships with customers. - Actively seek out information on emerging media and digital trends and how to incorporate new ideas into business objectives. - Manage budget for Advertising for Facebook Ads - Measuring and reporting on the performance of all digital marketing to the management team
Last Position : Business Deveopment Manager
Period : November 2019 to March 2020
Job Description :
- Constant research on the catchment and identify key properties which able be acquired to do business with OYO. - Meet property owners and sell OYOs vision of providing comfortable stays for everyone. - Build a join business plan with the property owners in order to have a profitable business association. - Periodic review of the SLAs signed off with property owners. - Liaise with the key stakeholders from lead generation until property going live. - Update key market trends and real estate developments in the designated area. - Resolve issues arising between property owners, transformation team, revenue team, financial team, reconcile team, and operation team. - Review performance of properties in portfolio to ensure that hotels are smoothly operate.
Last Position : Asst. Revenue and E-Commerce Manager
Period : November 2018 to September 2019
Job Description :
- Heading Revenue Management for 23 hotels distributed under three distinct brands spread across Thailand 1 Cape Hotel Collection Premier Luxury Chain 2 Kantary Collection -Luxurious Residential Style Hotel 3 Kameo Collection Hotel and Service Apartment - Responsible in day to day review Inventory, occupancy and forecast to maintain the occupancy and push on market to drive revenue base on Compset and Area Market. - To do updating and monitoring pricing in 6 months. - Check Rate Disparity and fix situation matter. - To do planning and implementing Online Ranking and Quality Score Content on all OTAs Extranet - Prepare daily pick up and process to weekly, monthly including yearly production reports - To be coordinate with OTAs Market Manager to comparison promotions has been lunching on the online channel. - Benchmark customer experience with direct competitors. - Benchmark price with direct competitors and distribution OTAs channels. - Support hotels has effect from OTAs Extranet. - Support hotels in the creation of the strategy that can maximize promote the hotel rooms sale and revenue. - Other duties as required by Cluster Director of Revenue
Last Position : Asst. Sales and Reservation Manager
Period : January 2016 to October 2018
Job Description :
- Assist. Reservation Manager of HOTEL MANAGEMENT SDN BHD including 9 hotels, Vouk village, G9 HOTEL ,THE WAI HOTEL, VJ RESORT, GRAND OLIVER HOTEL, OLIVER HOTEL, MBI RESORT, M HOTEL, M SOHO. - Assist Reservations Manager in planning, recruiting, motivating, training, appraisals and development activities for the Reservations Staff. To ensure they are equipped with the necessary knowledgeskills to carry out their daily functions and assigned tasks efficiently and effectively. - Ensure proper filing and recording of all correspondence pertaining to contract established by the Sales Marketing Department with commercial companies, travel agents and airlines. - Review occupancy and forecast to maintain the occupancy and push on market to drive revenue. - Assist the Reservations Staff to reply emails, letters, faxes and enquiries with regards to room reservations and hotel facilities when required. - Ensure that all updates and any new information and promotions of hotel and related reservations activities are disseminated to all Reservations Staff on a timely manner. - Assist Reservation Staff re-check next day arrival correspondents for Front Office to make sure the bookings are corrected and document support are completed. - Handing Online distribution channels. - To be make OTA registration for new property, OTA Page Set Up textphoto, OTA Ranking Monitoring, OTA Rate Disparity Monitoring, OTA Promotion Tactics Initiative, OTA Liaison Relationship, OTA Guest Comments Answering, Other routine tasks payment, record, track, etc are required. - Responsibility for inventory control and take decision for closere-open room allotment sell and support Online Travel Agent such as, Agoda.com, Booking.com, Hotel Website, etc Maximize the number of booking on each OTAs compared with competitors. - Benchmark customer experience with direct competitors. - Benchmark price with direct competitors and distribution OTAs channels. - Communicate with Travel Agent, Corporate, Airline and issued contract rate. - SiteMinder controlling room rate and inventory. - Act as main point of contact for travel agency and VIP client, including support reception duties. - Work closely with the other departments concerned to ensure guest requirements are met. - Prepare daily, weekly and monthly reports. - Support hotel and departmental directions and work to achieve incremental sales. - Holds communication meetings within the section on time to time when necessary. - Liaise and work closely among Head Quarter team FO team and cluster hotel properties in between departments to ensure good cohesion for the guest stays.
Last Position : Reservation Supervisor
Period : March 2015 to December 2016
Job Description :
- Receiving requirements from customers and reply emails, letters, faxes and enquiries with regards to room reservations and hotel facilities when required. - Make sure booking day by day and re-check next day arrival correspondents for Front Office to make sure the bookings - Preparing and suggesting hotel group information for customers - Coordinating with Travel Agent and customer - Making domestic and international reservations for customers - Supporting Travel Agent and customers - Controlling about OTA included open and closed allotment. - Preparing daily bookings record, monthly bookings record
Last Position : Reservation Officer
Period : March 2014 to December 2015
Job Description :
- Receiving requirements from customers and reply emails, letters, faxes and enquiries with regards to room reservations and hotel facilities when required. - Make sure booking day by day and re-check next day arrival correspondents for Front Office to make sure the bookings - Preparing daily bookings record, monthly bookings record
Last Position : Ground Operation Staff
Period : December 2013 to May 2014
Job Description :
- Assist the Ground Service, check-in passenger, prepare for a flight take-off and landing, boarding passenger. - Assist Senior during flight irregularities handling.
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| Languages | Speaking | Listening | Reading | Writing |
|---|---|---|---|---|
| English | Good | Good | Good | Good |
| Thai | Excellent | Excellent | Excellent | Excellent |
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