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Expected Salary 32,000
Military Status - Exempted
1.
Job Categories : Administration/General management
Job Sub Categories : Administration/Operation/Clerical Support
Job Position : NA
2.
Job Categories : Business development and organizational development
Job Sub Categories : Business development
Job Position : NA
3.
Job Categories : Customer Service/CRM/Call Center
Job Sub Categories : Customer Service/CRM/Call Center Others
Job Position : NA
Job Location : Bangkok (All)
Job Type : Full time
Availability : within 30 days
Working Bangkok : Yes
Graduation year : 2008
Certificate : Bachelor's Degree
Faculty : Humanities
Major : Tourism
GPA : 3.04
Graduation year : 2008
Certificate : Bachelor's Degree
Faculty : Humanities
Major : Tourism
GPA : 3.04
Graduation year : 2004
Certificate : Senior High School
Faculty : High School
Major : Sci-Math
GPA : 3.26
Last Position : BUSINESS DEVELOPMENT OFFICER
Period : October 2019 to Present
Job Description :
• Work as a sales coordinator for Modern trade and traditional trade • Do the sales report (daily, weekly, monthly) • Prepare sale kit and sampling product • Follow up and fix sales problem issue and manage customer complaint • Follow up new product lanch • Coordinate with warehouse and logistic outsource for clear inventory and logistic issue • Control and follow up inventory level • Follow up shipment team for clear shipment pending • Do the demand planning report to manager
Last Position : Customer Service
Period : April 2017 to August 2019
Job Description :
• Work as sales and marketing officer on Online Store Channel (Shopee , Lazada, JD, Toryod online , 24 shopping , 11 Street ,Line, Facebook)Work as Customer Service, monitor on all of Online Channel ( Shopee , Lazada, JD, Toryod online , 24 shopping , 11 Street ,Line, Facebook, Line Instagram ) ,E-mail and the phone. • Coordinate and negotiate with all Online Store Channel. • Create Marketing campaign, content and promotion run on Online channel. • Update price and take care all of products on Online Channel. • Presentation and review sell target, sell volume by week • Monitor complaint and crisis management. Handle with the complaint procedure and complete case and report to Managing Director • Coordinate and follow up with Accounting team, logistic team to complete customer order • Coordinate and follow up with graphic team, marketing and PR team to complete customer case and marketing case. For example campaign, online content and promotions. • Work as receptionist, greeting members/guests, answering the telephone, preparing the meeting room. • Do the administration jobs of Customer service department and Online sales.
Last Position : Customer Service
Period : February 2012 to April 2017
Job Description :
• Support and coordinate with all of back office department. (Sales, Accounting, Procurement, R&D, Warehouse, Delivery Team) • Take care of all After sales service and manage complaint and claim process. • Plan delivery team and other distributor for delivery process and follow up • Manage delivery document (Delivery Invoice) • Negotiate with supplier and customer for claim process • Support to the sales team in the sales order registration • Follow up the procurement team, R&D to make sure that the product will be get on time and, and follow up warehouse team to prepare the product. • Provide problem solution to customer inquiries. • Record and Report delivery plan and complaint to supervisor • Handle with Annual Action plan of Customer Service Section • Handle with Monthly Report of Section ‘s performance. • Presentation Monthly Report to Business Unit.
Last Position : Counter Sales
Period : February 2008 to December 2011
Job Description :
• Present tour program for collective and incentive group selling both on the phone and in person. • Group escorting to oversea (China, Singapore, Malaysia, Korea) and domestic. • Network, promote and advertise tour product through website and Facebook. • Approach new clients both of corporate and personal. • Contact and follow up with clients via email phone and in Person. • Manage visa applying for tour group. • Answer guests ‘queries’ both on the phone and in person. • Provide worldwide basic package tour for both business and leisure trip. • Coordinate and negotiate overseas and domestic suppliers for special request and solve problem. • Plan itinerary and make a quotation.Make a reservation for air ticket, hotel accommodation and optional tours. • Handle with documents for a trip such as Visa air ticket, hotel voucher and travel insurance.
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| Languages | Speaking | Listening | Reading | Writing |
|---|---|---|---|---|
| Thai | Excellent | Excellent | Excellent | Excellent |
| English | Medium | Medium | Medium | Medium |
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