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Job Sub Categories : Customer Service/CRM/Call Center Others
Job Position : Customer Service Manager
2.
Job Categories : Department store
Job Sub Categories : Customer service staff/cashier
Job Position : Retail Operations or Sales
3.
Job Categories : Training/HR/Recruiting
Job Sub Categories : Employee Relations
Job Position : Employee Engagement
Job Location :
Nonthaburi (All)
Job Type : Full time
Availability : within 7 days
Working Bangkok : Yes
Education
Chulalongkorn University
Graduation year : 2006
Certificate : Bachelor's Degree
Faculty : Bachelor of Arts
Major : English
GPA : 3.59
Chulalongkorn University
Graduation year : 2001
Faculty : AFS Exchange Program
Major : English
GPA : 0.00
Ampornpaisarn School
Graduation year : 2000
Certificate : Senior High School
Faculty : High School Diploma
Major : English
GPA : 0.00
Work Experience/Trainee
2021
Last Position : Customer Service Manager
Period :
October 2021 to
Present
Job Description :
LEADING CS TEAM TO IMPROVE CSAT SCORE VIA SOCIAL MEDIA AND E-COMMERCE COMMUNICATION CHANNELS LIAISE WITH MAINTENANCE AND SALES TEAM TO FACILIATE WORKFLOW ENSURING CS TEAMS PERFORMANCE MEETS KPIs
2020
Last Position : Customer Success Manager
Period :
February 2020 to
October 2021
Job Description :
INFORMATION GATHERING FOR CUSTOMER ONBOARDING COACHING AND TRAINING CUSTOMERS FOR ADMIN CONSOLE PAGE ENSURING SMOOTH USER EXPERIENCE BY ANSWERING ANY QUESTIONS THROUGH LINE OFFICIAL APP
2007
Last Position : Customer Service Manager
Period :
September 2007 to
February 2020
Job Description :
ENSURING PASSENGERS SAFETY AND COMFORT DURING THE FLIGHT DUTY DELEGATION TO MANAGE TEAMS PERFORMNANCE ONBOARD ADHEREING AND MANAGING TEAMS PERFORMANCE ACCORDING TO INTERNATIONAL FLIGHT REGULATIONS
Vehicle
Vehicles with
- Car
driver's license
- Car
Driving Skills
- Car
Skills & Languages
Languages
Speaking
Listening
Reading
Writing
English
Excellent
Excellent
Excellent
Excellent
Language Score/Typing Skills
English
Toeic : 990 Score
Typing Skills
Thai 35 words / min
English 45 words / min
Reference
- MR. KRITTRIN INDRAPAKORN CUSTOMER SERVICE MANAGER
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