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2017

Last Position : Key Account Manager

Period : August 2017  to March 2021

Job Description :

- Responsible for managing key customers and assigned to oversee multi-task functions within the product and business development department including handling overseas and local customers, maintaining customer relationships, and working with involved stakeholders to develop business opportunities with action plans. - Coordinated with the internal team to discuss business development opportunities to identify and generate new business according to customers' requirements. - Supervised renewal yearly contracts with existing clients by maintaining price rate, made competitive rate and offered new range products and promotion to achieve customer retention. - Updated and launched new product design and research both local and overseas market presented to management and supported to sales and marketing team to drive business development. - Submitted Profit and Lost, KPI, and Sales reports by the monthly report to senior management.

Last Position : Key Account Manager

Period : August 2017  to March 2021

Job Description :

- Responsible for managing key customers and assigned to oversee multi-task functions within the product and business development department including handling overseas and local customers, maintaining customer relationships, and working with involved stakeholders to develop business opportunities with action plans. - Coordinated with the internal team to discuss business development opportunities to identify and generate new business according to customers' requirements. - Supervised renewal yearly contracts with existing clients by maintaining price rate, made competitive rate and offered new range products and promotion to achieve customer retention. - Updated and launched new product design and research both local and overseas market presented to management and supported to sales and marketing team to drive business development. - Submitted Profit and Lost, KPI, and Sales reports by the monthly report to senior management.

2014

Last Position : Quality Assurance Supervisor

Period : June 2014  to July 2017

Job Description :

- Executed in quality assurance and inspection duties such as leading in-process tests related to standard operation procedure, directing operation staff within the quality assurance team by evaluating the result pre-post manufacturing. - Trained operation staff according to SOPs and quality plans to reduce quality issues and complaints from suppliers and customers. - Measured and verified results of laminated packaging product quality, defects, safety, design improvement, and batch testing to ensure the efficiency of a product before send out to the customer. - Overseeing activities of workers engaged in methods and testing procedures. - Responded to customer complaints with manufacturing, customers' inquiry and advise improvement processes.

Last Position : Quality Assurance Supervisor

Period : June 2014  to July 2017

Job Description :

- Executed in quality assurance and inspection duties such as leading in-process tests related to standard operation procedure, directing operation staff within the quality assurance team by evaluating the result pre-post manufacturing. - Trained operation staff according to SOPs and quality plans to reduce quality issues and complaints from suppliers and customers. - Measured and verified results of laminated packaging product quality, defects, safety, design improvement, and batch testing to ensure the efficiency of a product before send out to the customer. - Overseeing activities of workers engaged in methods and testing procedures. - Responded to customer complaints with manufacturing, customers' inquiry and advise improvement processes.

2011

Last Position : Packaging Engineer

Period : April 2011  to April 2012

Job Description :

- Led kick-off projects by briefing operation team staff to complete filling packaging process both trial-run and validation process related to risk assessment criteria within production lines, Project franchise Johnson's baby powder Oxygen fresh, Johnson's baby powder Complete Care, and Johnson's baby oil. - Implemented packaging development tasks such as planning and organizing projects in filling packaging process, conducting trial run to qualify performance, and checking capability and feasibility of line production. - Coordinated and managed new packaging development to support new products launch in both domestic and export markets. - Developed and documented by completing trial-run validation protocol, artwork design, packaging specification, and BOM creation by SAP system used to succeed information documents for launching products into the modern trade FMCG market.

Last Position : Packaging Engineer

Period : April 2011  to April 2012

Job Description :

- Led kick-off projects by briefing operation team staff to complete filling packaging process both trial-run and validation process related to risk assessment criteria within production lines, Project franchise Johnson's baby powder Oxygen fresh, Johnson's baby powder Complete Care, and Johnson's baby oil. - Implemented packaging development tasks such as planning and organizing projects in filling packaging process, conducting trial run to qualify performance, and checking capability and feasibility of line production. - Coordinated and managed new packaging development to support new products launch in both domestic and export markets. - Developed and documented by completing trial-run validation protocol, artwork design, packaging specification, and BOM creation by SAP system used to succeed information documents for launching products into the modern trade FMCG market.