2018
Last Position : Marketing Supervisor
Period :
January 2018 to
December 2019
Job Description :
- Developed and maintained knowledge of market trends, competition and customers. - Monitored customer online feedbacks and coordinated responses with resorts as required. - Coordinated with Market Manager of all OTAs about room rate, promotions and hotel information. Drove FIT bookings directly through Santhiyas website channel. - Analyzed to develop Booking Engine for Accommodation, Spa Transfer service system, sale package and membership system, and collaborate closely with Programmer and System Analyst Team. - Maintained accuracy, parity and daily update of information, room rate, inventory and other contention on PMS, Channel manager tools. - Controlled allocations and room inventory together with reservation team. - Developed a comprehensive knowledge of market position, pricing and rate structures, sales strategies, yield management, booking trends, and future planning. - Prepared reports and analysed the summarize, measure, and evaluate results of marketing efforts.