Preview Resume

Expected Salary

20,000 - 25,000

Military Status

- Exempted

Job Requirment

Job Categories : Sales

Job Sub Categories : Sales coordination

Job Position : Sales support

Job Categories : Marketing/Public Relations

Job Sub Categories : Marketing General

Job Position : Marketing

Job Categories : Customer Service/CRM/Call Center

Job Sub Categories : Customer Service/customer relations(CRM)

Job Position : Admin

Job Location : Bangkok (All)

Job Type : Full time

Availability : within 15 days

Working Bangkok : Yes

Education

Mahasarakham University

Graduation year : 2020

Certificate : Bachelor's Degree

Faculty : Tourism and Hotel Management

Major : Tourism Management

GPA : 3.75

Work Experience/Trainee

2020

Last Position : Sales & Marketing Supervisor

Period : September 2020 to Present

Job Description :

- Coordinate with hotel partners and taxi agents regarding bookings, promotions, pricing, and system information.
- Update, monitor, and manage backend system data to ensure booking accuracy and smooth daily operations.
- Provide customer support and consultation via phone and email.
- Monitor, track, and manage agent credit balances to prevent operational disruptions and maintain service continuity.
- Coordinate with Airport Representative, external partners, and related team to resolve issues and support daily operations.
- Handle customer and agent complaints/reviews while following up on issue resolution to maintain service quality standards.
- Prepare booking summaries, usage reports, and monthly operational reports to support management and accounting processes.
- Coordinate with the accounting department regarding invoices, receipts, and related financial documents.
- Developed user manual and including graphics and basic video tutorials, to support users and improve system understanding.
- Support coordination tasks, scheduling, and other operational responsibilities within the organization.