2023
Business Type : Computer/ IT
Last Position : IT Support
Period :
June 2023 to
Present
Job Description :
- Manage user accounts in Active Directory (Create, modify, disable accounts)
- Provide email account administration and Microsoft 365 configuration
- Install and configure Windows operating systems and enterprise software
- Join computers to domain and manage user access permissions
- Configure LAN, DHCP, and IP Address settings
- Provide on-site and remote technical support via ticketing system
- Maintain and replace IT equipment (PCs, laptops, printers)
- Support mobile device configuration for organizational use