2021
Business Type : Computer/ IT
Last Position : Administrative-Claim officer
Period :
February 2021 to
July 2022
Job Description :
1. Coordinated with E-commerce platforms (Shopee, Lazada) regarding product returns and warranty claims, ensuring compliance with company policies and high customer satisfaction.
2. Acted as a key coordinator between internal departments (Technicians, Logistics) and external suppliers to track repair status and ensure timely product delivery.
3. Compiled statistical data and prepared operational reports for management review to support decision-making and service improvement.