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Expected Salary 50,000
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1.
Job Categories : Management/Manager
Job Sub Categories : Manager
Job Position : Operation Department
2.
Job Categories : Sales
Job Sub Categories : Sales Other
Job Position : Sales Centre
3.
Job Categories : Transportation-Logistics/Warehouse
Job Sub Categories : Transportation-Logistics/Warehouse Others
Job Position : Wearhouse operation
Job Location : Bangkok (All)
Job Type : Full time
Availability : within 30 days
Working Bangkok : Yes
Graduation year : 2017
Certificate : Bachelor's Degree
Faculty : Bachelor of Art
Major : Hospitality industry management
GPA : 3
Last Position : Sales Operation
Period : June 2022 to Present
Job Description :
1. Maintain a detailed understanding of existing sales processes and identify areas open to process improvement. 2. Implement new processes, educating sales operators and teams on how best to utilize new tools and methods. B2C 3. Directly assist teams in developing high-value clients. 4. Devise high-level sales strategies in response to emerging trends and opportunities. 5. Analyze market and sales data, delivering reports on your findings to other key decision-makers. 7. Manage partner activity support reimbursement document and activity support budget. B2B 8. Conduct retail finance final payment transaction confirmation summary. 9. Confirm retail finance final payment in GCIP and send retail finance final payment receipt. 10. Manage the Sales satisfaction index for maximum satisfaction summarized with the team to focus on sales planning for more opportunities. 11. Collect information delivery car to customers.
Last Position : User Operation and Relations management
Period : June 2021 to June 2022
Job Description :
1. Supporting, training, and supervising staff. 2. Establish the standard operating procedure preceding. 3. Provided basic product information including product presentation in various forms of the company. 4. Built-up relationships with users and turn them to be customers. 5. Innovate and allocate activities for people to join the Experience Center. 6. To improve USER CENTRICT's exposure and influence in the local market. 7. Based on local customer behavior develop effective in-store users. 8. Monthly planning Budget section. 9. Interactives and communications with customers in the application, promote USER center image and program to improve the connection with the customer. 10. Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. 11. Analyzed strategy, plan customer satisfaction and maintain the relationship traffic target. 12. Handling and Negotiation customer complaints or special requests.
Last Position : Customer Service Supervisor
Period : September 2020 to April 2021
Job Description :
1. Trained new employees on proper customer service standards. Monitored daily and weekly key performance indicators to maintain on-track status. 2. Motivated and trained employees to maximize team productivity. - Processed inbound and outbound shipments with high accuracy and efficiency. directing associate teams and managing processes. 3. Maximized team knowledge and productivity by effectively training, monitoring and directing employees in the application of best practices and regulatory protocols 4. Performed E2E with highly satisfactory feedback.
Last Position : Wearhouse Officer Manager
Period : August 2018 to September 2020
Job Description :
1. Warehouse Officer works as a warehouse worker to receive and record new stock as it comes in, and move stock onto trucks or store shelves as needed. 2. plan to execute the receipt, storage and distribution of goods by coordinating.
Last Position : Executive Lounge
Period : December 2015 to May 2016
Job Description :
1. Supporting, training, and supervising front office staff. 2. Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. 3. Handling customer complaints and special requests. Scheduling staff shifts and managing other HR-related tasks. 4. Maintaining an orderly appearance throughout the reception area. Monitoring stock and ordering office supplies, including stationery and information leaflets. 5. Preparing monthly management reports on customer feedback, bookings, and cancellations. 6. Managing the departmental budget. 7. Updating files and records. 8. Enforcing all cash-handling, checking, and credit procedures. 9. Used the Opera system to record guest profiles.
Institute :
- Boncafe Basic BaristaPeriod :
- September 2021 to September 2021Course :
- Barista course
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| Languages | Speaking | Listening | Reading | Writing |
|---|---|---|---|---|
| English | Good | Excellent | Excellent | Good |
| Thai | Excellent | Excellent | Excellent | Excellent |
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