Preview Resume

Expected Salary

18,000 - 18,000

Military Status

- Exempted

Job Requirment

Job Categories : Airline Business

Job Sub Categories : Airline Business Others

Job Position : Passenger service agent

Job Location : Bangkok (All)

Job Type : Full time

Availability : within 15 days

Working Bangkok : Yes

Education

Sripatum University

Graduation year : 2019

Certificate : Bachelor's Degree

Faculty : Liberal arts

Major : English for Business Communication

GPA : 3.70

Work Experience/Trainee

2023

Business Type : Hotel / Resort / Spa / Golf Club

Last Position : Receptionist

Period : January 2023 to December 2024

Job Description :

- Handled 50-80+ guest interactions daily with efficiency, warmth, and professional communication.
- Managed reservations, room upgrades, OTA coordination, and special requests to balance guest needs with business
goals.
- Resolved high-pressure situations with empathy, achieving over 95% positive feedback (OTA & survey).
- Supported cross-department operations to maintain smooth workflows and guest satisfaction.
- Demonstrated strong teamwork and adaptability to dynamic operational needs.

2019

Business Type : Transportation

Last Position : Customer Service

Period : January 2019 to April 2019

Job Description :

- Assisted 200300 passengers per shift during boarding and disembarkation to ensure safety and order.
- Supported passengers with lost/delayed baggage through timely communication and reassurance.
- Provided dedicated assistance for guests requiring special care including elderly, wheelchair users, and families with infants.
- Delivered professional and inclusive communication in a multicultural environment