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Job Requirment

  • Position:

    General Manger

    Occupation:

    Management/Manager

    Sub Occupation:

    Chief/Manager/Management other

Interested business type

  • Automobile Industry
  • Transportation
  • Others

Job Location

Udon Thani (All)

Khon Kaen (All)

Bangkok (All)

Latest Salary

70,000 - 200,000 THB

Job Type

Full time

Availability

within 15 days

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2011 - Udon thani Rajabhat University

Faculty:Faculty of Humanities and Social Sciences
Major:English
GPA 2.54 - Bachelor's Degree

2005 - Satrirachinuthit School

Faculty:Science and Mathematics
Major:Science and Mathematics
GPA 3.30 - Senior High School

Experience/ Internship

October 2023 toJuly 2025  (1 Year 10 Month)
  • Last Position:
  • General Manager
  • Business Type:
  • Automobile Industry

Job Description

  • - Oversee overall service center operations to ensure efficiency, profitability, and customer satisfaction.
  • - Develop and execute business strategies, budgets, and performance targets.
  • - Lead and motivate cross-functional teams including service advisors, technicians, and parts staff.
  • - Monitor service quality and ensure compliance with company and manufacturer standards.
  • - Drive sales growth of spare parts and after-sales services through marketing initiatives.
  • - Handle customer feedback to improve the Customer Satisfaction Index (CSI).
January 2023 toOctober 2023  (9 Month)
  • Last Position:
  • Service Manager
  • Business Type:
  • Automobile Industry

Job Description

  • - Managed and supervised the BYD Electric Vehicle After-Sales Service Center, Banchan branch, Udon Thani.
  • - Directed operations to ensure alignment with company objectives and targets.
  • - Handled customer complaints and service-related issues effectively.
  • - Enhanced employee capabilities by coordinating training programs at the companys head office.
  • - Oversaw employee welfare and workplace support within the department.
  • - Promoted marketing activities to help the service center achieve business goals.
May 2022 toDecember 2022  (8 Month)
  • Last Position:
  • Service Manager
  • Business Type:
  • Automobile Industry

Job Description

  • - Managed and supervised the Mitsubishi Vehicle After-Sales Service Center, Muang Udonthani branch, Udon Thani.
  • - Directed operations to ensure alignment with company objectives and targets.
  • - Handled customer complaints and service-related issues effectively.
  • - Enhanced employee capabilities by coordinating training programs at the companys head office.
  • - Oversaw employee welfare and workplace support within the department.
  • - Promoted marketing activities to help the service center achieve business goals.
January 2018 toApril 2022  (4 Year 3 Month)
  • Last Position:
  • Service Advisor
  • Business Type:
  • Automobile Industry

Job Description

  • - Welcome customers and receive vehicles upon arrival at the service center.
  • - Listen to customer concerns and provide recommendations on maintenance or repair services, helping them choose the services that best meet their needs and budget.
  • - Prepare vehicle intake documents and other related service paperwork.
  • - Coordinate with technicians regarding repair tasks and liaise with the parts department for necessary parts.
  • - Contact customers to provide updates on repair progress.
  • - Inspect vehicles to ensure quality and completeness before returning them to customers.
  • - Ensure customers receive a positive and satisfying service experience.
January 2014 toAugust 2017  (3 Year 7 Month)
  • Last Position:
  • Customer relationship officer
  • Business Type:
  • Automobile Industry

Job Description

  • - Provide customers with information about company products, services, and terms and conditions.
  • - Listen to customer concerns, feedback, and complaints, and resolve issues efficiently and promptly.
  • - Create positive customer experiences and satisfaction to build trust and encourage repeat business.
  • - Communicate and coordinate with relevant departments to fulfill customer requests.
  • - Record customer interactions and request details in the database system.
  • - Recommend and upsell additional products or services to customers.

Hard Skill

  •  - Microsoft Excel / Experienced
  •  - Microsoft PowerPoint / Experienced
  •  - Microsoft Word / Experienced
  •  - Microsoft Outlook / Experienced
  •  - Odoo / Beginner
  •  - Windows / Experienced
  •  - Excel-Pivot Table / Experienced
  •  - Microsoft Power BI / Beginner
  •  - Excel-Vlookup / Experienced

Soft Skill

  •  - Growth Mindset
  •  - Business Etiquette
  •  - Able to work under pressure
  •  - Service Mind
  •  - Novel and Adaptive Thinking
  •  - Time Management skills
  •  - Leadership
  •  - Critical Thinking
  •  - Complex Problem Solving
  •  - Communication skills

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • English
  • Good
  • Excellent
  • Excellent
  • Excellent

Typing Skills

  • Thai : 50 words / min
  • English : 50 words / min
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