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  • Position:

    Data Analysis

    Occupation:

    Beauty Care/Health

    Sub Occupation:

    Beauty

Interested business type

  • Paper Industry
  • Medicine / Cosmetic / Medical Equipment
  • Online media

Job Location

Bangkok (Phra Khanong)

Bangkok (Watthana)

Latest Salary

35,000 - 55,000 THB

Job Type

Full time

Availability

more than 30 days

Working Bangkok

Yes

Work Upcountry

Yes

Education

2025 -  Bangkok University

Faculty:School of Humanities and Tourism Management
Major:English
GPA 3.05 - Bachelor's Degree

Experience/ Internship

December 2025 toPresent  (4 Month)
  • Last Position:
  • Customer Experience Officer (CX)
  • Business Type:
  • Real Estate

Job Description

  • - Ensure the service area is orderly and safe to prevent accidents and reduce risks.
  • - Handle and resolve issues for an average of 300 - 500+ customers per event, with a focus on positive communication and proactive problem-solving.
  • - Support back-office operations, such as preparing workflows and researching detailed information on various locations.
  • - Resolved customer complaints within 1015 minutes per case during peak service periods at events.
  • - Documented and summarized incident reports to support continuous improvement of operational workflows.
  • - Supported front-line teams to ensure operations aligned with event plans, timelines, and organizational standards.
  • - Coordinated on-site operations with 35 cross-functional teams ( security, prevention (LP), housekeeping and technician ) to manage emergencies and minimize customer impact.
  • - Coordinated with cross-functional teams to resolve customer issues efficiently while maintaining service quality.
  • - Contributed to an estimated 2030% reduction in on-site complaints through proactive communication and issue resolution.
  • - Adapted quickly to last-minute changes in event plans while maintaining service quality and operational flow.
  • - Took ownership of assigned areas and followed through on issues until full resolution was achieved.

Hard Skill

  •  - Management Skills / Beginner
  •  - Time Management / Beginner
  •  - Creativity / Beginner
  •  - Adaptability / Beginner
  •  - Critical Thinking / Beginner
  •  - Interpersonal Skills / Beginner
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