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  • Position:

    IT support

    Occupation:

    Information Technology(IT)

    Sub Occupation:

    IT Support/Technical Support

  • Position:

    Network Engineer

    Occupation:

    Information Technology(IT)

    Sub Occupation:

    Network

  • Position:

    NOC

    Occupation:

    Information Technology(IT)

    Sub Occupation:

    IT Support/Technical Support

Interested business type

  • Computer/ IT
  • Telecommunication
  • Finance

Job Location

Bangkok (All)

Nonthaburi (All)

Samut Prakarn (All)

Latest Salary

35,000 - 45,000 THB

Job Type

Full time

Availability

more than 30 days

Working Bangkok

Yes

Work Upcountry

Yes

Education

2016 - Prince of Songkla University

Faculty:Engineering
Major:Computer engineering
GPA 2.48 - Bachelor's Degree

Experience/ Internship

November 2024 toJanuary 2026  (1 Year 2 Month)
  • Last Position:
  • Fixed Network Product Technical Engineer (IPTV: OVP Project)

Job Description

  • - Prepare detailed low-level design (LLD) documents and other technical documentation for the OVP system to ensure clarity and compliance with project standards.
  • - Support subcontractors in the setup of private cloud servers within the data center, specifically for media systems, ensuring all configurations meet operational requirements.
  • - Collaborate closely with customers to discuss and implement requirement changes and system enhancements, ensuring their needs are met effectively.
  • - Provide ongoing technical support to media management and monitoring teams, addressing any issues that arise and facilitating smooth operations.
July 2024 toSeptember 2024  (2 Month)
  • Last Position:
  • Specialist, Infrastructure

Job Description

  • - Offer technical support to end users by troubleshooting issues, guiding them through solutions, and ensuring they have a smooth experience with applications.
  • - Assist with daily IT operations by maintaining internal systems, performing routine checks, and addressing any technical problems that arise promptly.
  • - Create and maintain documentation that outlines processes and procedures, while also collaborating on cross-department initiatives to enhance overall efficiency and communication.
November 2016 toJune 2024  (7 Year 7 Month)
  • Last Position:
  • NOC Engineer (Helpdesk)

Job Description

  • - Monitor and troubleshoot corporate internet services, including MPLS, leased lines, IP VPN, and VoIP, ensuring 24/7 connectivity for all users.
  • - Diagnose and resolve connectivity issues for a large user base through remote configurations using Cisco and Mikrotik equipment.
  • - Develop and create comprehensive troubleshooting manuals and user guides to enhance internal processes and improve overall efficiency.

Hard Skill

  •  - Cisco / Beginner
  •  - Network Monitoring / Beginner
  •  - Windows / Beginner
  •  - Python / Beginner
  •  - L2 Switch / Beginner
  •  - Broadband (xDSL/FTTx) / Beginner
  •  - Active Directory / Beginner
  •  - Atlassian (Jira, JSM, Confluence) / Beginner
  •  - WAN/LAN / Beginner
  •  - TCP/IP / Beginner

Soft Skill

  •  - Customer Support
  •  - Problem Solving
  •  - Cross-Team Collaboration
  •  - Documentation
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