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  • Position:

    Operations and Services Officer

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/customer relations(CRM)

  • Position:

    Occupation:

    Banking/Finance

    Sub Occupation:

    Retail Banking

  • Position:

    Occupation:

    Banking/Finance

    Sub Occupation:

    Loan

Job Location

Loei (All)

Bangkok (All)

Khon Kaen (All)

Latest Salary

27,000 - 35,000 THB

Job Type

Full time

Availability

Immediate

Working Bangkok

Yes

Work Upcountry

Yes

Education

2006 - Ramkhamhaeng University

Faculty:Business Administration (Marketing Major)
Major:Marketing
GPA 2.58 - Bachelor's Degree

Experience/ Internship

February 2009 toDecember 2025  (16 Year 10 Month)
  • Last Position:
  • Operations and Services Officer

Job Description

  • Performed tasks related to systems and documentation in the operations department (Back Office / Operation) - Reviewed automobile loan documents according to the bank's checklist - Verified credit conditions for new/used vehicles and CYC loans - Checked vehicle information such as model, year, VIN, engine number, and ownership status - Assessed borrower/dealer qualifications, credit limits, purposes, and debt-to-income (DTI) ratios - Accurately entered loan requests and instructions into the system - Coordinated with the Dealer approval unit, branches, and relevant Back Office departments - Monitored tasks until the completion of processes and recorded data for reference - Provided status updates on tasks or documents to relevant internal departments - Prepared daily/monthly summary reports.
November 2008 toJanuary 2009  (2 Month)
  • Last Position:
  • Purchasing Staff
  • Business Type:
  • Medicine / Cosmetic / Medical Equipment

Job Description

  • Receive orders from customers via telephone and input purchase orders into the system - Coordinate with the warehouse and shipping departments to ensure timely delivery of products to customers.
April 2007 toJuly 2008  (1 Year 3 Month)
  • Last Position:
  • Customer Service Officer
  • Business Type:
  • Commercial banks

Job Description

  • Reviewed customer account closing balances, detailed fees and expenses, and prepared closing statements for submission to relevant departments.
January 2006 toNovember 2006  (10 Month)
  • Last Position:
  • Sales Associate
  • Business Type:
  • Food & Drink Industry

Job Description

  • - Provided customer service, recommended products, and closed sales
  • - Organized merchandise, checked inventory, and maintained store cleanliness
  • - Processed payments and issued receipts (POS/cash/transfer)
  • - Achieved sales targets set by the store

Hard Skill

  •  - Microsoft Outlook / Beginner
  •  - Microsoft Excel / Beginner
  •  - Microsoft Word / Beginner
  •  - AS400 / Beginner

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Good
  • Good
  • Good
  • Good
  • English
  • Medium
  • Medium
  • Medium
  • Medium

Typing Skills

  • Thai : 25 words / min
  • English : 25 words / min
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