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Job Requirment

  • Position:

    Customer service

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/customer relations(CRM)

Job Location

Bangkok (All)

Latest Salary

17,000 - 25,000 THB

Job Type

Full time

Availability

within 7 days

Working Bangkok

Yes

Education

2025 - Sripatum University

Faculty:Liberal Arts
Major:English for Business Communication
GPA 3.50 - Bachelor's Degree

Experience/ Internship

August 2024 toNovember 2024  (3 Month)
  • Last Position:
  • Contact Center Department / Call Center (Internship)

Job Description

  • - Delivered exceptional customer service by providing detailed information about upcoming exhibitions and events, ensuring customers felt informed and engaged.
  • - Handled ticket sales and purchase requests efficiently through the call center, guiding customers through the process and addressing any questions or concerns they had to enhance their experience.
  • - Collaborated with the events team to stay updated on exhibition details, enabling me to offer accurate information and recommendations to customers.
  • - Processed transactions securely while maintaining a friendly and professional demeanor, contributing to a positive atmosphere that encouraged repeat business.
November 2022 toDecember 2022  (1 Month)
  • Last Position:
  • Sales Associate

Job Description

  • - Organize and arrange clothing displays to create an inviting shopping environment for customers.
  • - Provide exceptional customer service by greeting store visitors, answering questions, and assisting with product selections.
  • - Address customer inquiries and concerns promptly, ensuring a positive shopping experience and fostering customer loyalty.
  • - Collaborate with team members to maintain inventory levels and ensure the store is well-stocked and visually appealing.
May 2022 toMay 2022  (1 Month)
  • Last Position:
  • Sales Associate

Job Description

  • - Organized and maintained a well-stocked bag display, ensuring that all products were neatly arranged and easily accessible for customers.
  • - Delivered exceptional customer service by greeting in-store visitors, answering their questions, and assisting them in finding the items they needed.
  • - Actively engaged with customers to understand their preferences and provided personalized recommendations to enhance their shopping experience.
  • - Followed up with customers to ensure satisfaction with their purchases and addressed any concerns promptly, fostering a welcoming environment.

Hard Skill

  •  - Microsoft Excel / Beginner
  •  - Microsoft Word / Beginner
  •  - Google Sheets / Beginner
  •  - Video Editing / Beginner
  •  - Google Forms  / Beginner
  •  - TikTok, TikTok Ads / Beginner

Soft Skill

  •  - Problem-Solving
  •  - Teamwork
  •  - Responsible
  •  - Calm
  •  - Patient

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Good
  • Excellent
  • Good
  • Good
  • English
  • Medium
  • Good
  • Good
  • Medium
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