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Job Requirment

  • Position:

    Operation Audit Department Manager

    Occupation:

    Management/Manager

    Sub Occupation:

    Manager

  • Position:

    Strategic Partnership Manager

    Occupation:

    Business development and organizational development

    Sub Occupation:

    Business development

  • Position:

    Customer Experience Manager

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/customer relations(CRM)

Interested business type

  • Retail
  • Automobile Industry
  • Medicine / Cosmetic / Medical Equipment

Job Location

Bangkok (All)

Samut Prakarn (All)

Chanthaburi (All)

Latest Salary

55,000 - 75,000 THB

Job Type

Full time

Availability

within 15 days

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2012 - Sripatum University

Faculty:Faculty of Arts
Major:English Business for Communication
GPA 3.60 - Bachelor's Degree

Experience/ Internship

July 2024 toJanuary 2026  (1 Year 7 Month)
  • Last Position:
  • Senior Officer - Strategic Partnership and Marketing

Job Description

  • Generated revenue and successfully acquired 1, 060 new members from key activation events (S2O) - Secured a long-term sponsorship deal with Lexus and secured Yamaha Motor Thailand as a major event sponsor - Managed external relationships (External CRM) to expand brand reach and membership acquisition
September 2016 toJune 2024  (7 Year 9 Month)
  • Last Position:
  • Senior Officer - Service Quality and Customer Experience Management

Job Description

  • Led the analysis and strategic implementation of CSAT and NPS improvements to boost engagement of customer - Designed and developed employee service quality standards across every touch point (frontline and backend) - Managed complex customer resolution processes based on deep customer needs analysis
December 2012 toAugust 2016  (3 Year 9 Month)
  • Last Position:
  • Leader - Service Desk

Job Description

  • Managed and resolved customer complaints across multiple channels (Call Center and Social Media)
August 2011 toFebruary 2012  (6 Month)
  • Last Position:
  • Sales Admin

Job Description

  • Prepared Sale Forecast reports and supported sales documentation

Hard Skill

  •  - High-Level Negotiation / Beginner
  •  - Strategic Partnership & Sales / Beginner
  •  - B2B Relationship Management / Beginner
  •  - Strategic Alignment / Beginner
  •  - Activation Sales / Beginner
  •  - Cross-Functional Collaboration / Beginner

Soft Skill

  •  - Leadership (Project/Activation Teams)
  •  - Presentation & Report Writing
  •  - English Proficiency
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