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Job Requirment

  • Position:

    Customer service officer

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/CRM/Call Center Others

  • Position:

    Marketing Admin officer

    Occupation:

    Sales

    Sub Occupation:

    PC

Job Location

Bangkok (Prawet)

Bangkok (Saphan Sung)

Bangkok (Bang Na)

Latest Salary

25,000 - 28,000 THB

Job Type

Full time

Availability

within 7 days

Working Bangkok

Yes

Education

2024 - Ubon Ratchathani Rajabhat University

Faculty:Humanities and Social Sciences
Major:Business English
GPA 2.62 - Bachelor's Degree

2020 - Amnat Charoen Technical College

Faculty:Tourism and Hospitality
Major:Hotel and hospitality
GPA 3.5 - Vocational

Experience/ Internship

June 2025 toPresent  (10 Month)
  • Last Position:
  • Sales Assistant/Sales Coordinator (Freelance)

Job Description

  • -Responded to customer inquiries via chat, providing clear product information and timely support.
  • -Prepared quotations and coordinated with internal teams to ensure accurate and efficient order processing.
  • -Monitored production and delivery processes, ensuring on-time fulfillment and customer satisfaction.
  • -Maintained organized customer and sales records to support ongoing service and follow-ups.
May 2024 toJanuary 2026  (1 Year 9 Month)
  • Last Position:
  • Customer service officer

Job Description

  • -Assisted and supported 300+ customers daily by providing accurate information on store locations, promotions, and membership programs.
  • -Managed customer inquiries and resolved complaints effectively, ensuring high levels of customer satisfaction.
  • -Followed up on issues and maintained systematic records of customer interactions for service improvement.
  • -Coordinated with Marketing, Operations, and retail tenants to ensure smooth service delivery.
December 2022 toMarch 2023  (4 Month)
  • Last Position:
  • Ground Attendance

Job Description

  • -Delivered passenger services at check-in counters and boarding gates, handling 100+ passengers per shift efficiently.
  • -Provided accurate flight and travel information, reducing passenger confusion and improving service flow.
  • -Resolved issues related to delays, schedule changes, and baggage with professionalism, maintaining high customer satisfaction.
  • -Coordinated with cross-functional teams to ensure smooth daily operations and on-time departures.
October 2018 toOctober 2019  (1 Year 1 Month)
  • Last Position:
  • receptionist

Job Description

  • -Managed front desk operations in the largest building (42 floors, approximately 1,660 rooms) handling check-in/check-out and guest inquiries smoothly.
  • -Assisted large group arrivals registering, issuing keys, and scanning passports.
  • -Resolved guest complaints professionally, enhancing overall guest experience.
  • -Coordinated administrative tasks and handled incoming calls efficiently.

Hard Skill

  •  - Microsoft Office / Beginner
  •  - Gimini / Beginner
  •  - Chat GPT / Beginner
  •  - Canva / Beginner
  •  - AI / Beginner

Soft Skill

  •  - สามารถรับผิดชอบหลายหน้าที่ได้พร้อมกันในสภาพแวดล้อมที่เร่งด่ว
  •  - เรียนรู้เร็ว และปรับตัวได้ดี
  •  - สามารถใช้เทคโนโลยีและ AI เข้ามาช่วยสนับสนุนงานได้อย่างมีประส
  •  - กล้าตัดสินใจ และเด็ดขาด แม้อยู่ภายใต้แรงกดดันสูง
  •  - ใจเย็นและมีสติในการแก้ไขปัญหาเฉพาะหน้าอย่างเป็นมืออาชีพ
  •  - มีความละเอียด รอบคอบ
  •  - ทำงานร่วมกับผู้อื่นได้ดี และสื่อสารชัดเจน

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent
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