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  • Position:

    Business analyst

    Occupation:

    Analyst/Economics

    Sub Occupation:

    Data Analysis Officer

Interested business type

  • Computer/ IT
  • Commercial banks
  • Finance

Job Location

Bangkok (All)

Latest Salary

22,500 - 22,500 THB

Job Type

Full time

Availability

within 7 days

Working Bangkok

Yes

Work Upcountry

Yes

Education

2018 - Kasetsart University

Faculty:Business Administration
Major:Operation Management
GPA 3.15 - Bachelor's Degree

Experience/ Internship

November 2023 toFebruary 2026  (2 Year 3 Month)
  • Last Position:
  • Business Analyst

Job Description

  • Collaborate with product owners and business stakeholders to gather and document functional requirements, aligning business goals with IT deliverables. Contributed to the successful delivery of 2 new products and 4 enhancement projects within one year. - Prepare clear and concise Business Requirements Specifications (BRS) and user stories to support Agile development teams, resulting in a 30% reduction in issue resolution time and 1500 in cost savings. - Developed and executed UAT scenarios and scripts in collaboration with business stakeholders to ensure solution quality and alignment with requirements, resulting in a reduction of enhancement-related costs by 800. - Perform detailed root cause analysis and coordinate with developers to resolve an average of 20+ production issues monthly, increasing system reliability. - Analyze existing data and system logic to identify gaps and improvement opportunities for workflow enhancements.
January 2022 toOctober 2023  (1 Year 9 Month)
  • Last Position:
  • Business Analyst

Job Description

  • Partnered with Product Managers and Engineering teams to improve product workflows, reducing ticket processing time by 35% via impact analysis and process redesign. - Designed new workflows and performance tracking tools, increasing team efficiency and reducing manual effort. - Created a worker experience metric and dashboard, boosting satisfaction scores by 27% through data-driven insights. - Recommended and implemented improved data schemas, enhancing internal data management capabilities. - Conducted market analysis with Sales to align offerings with customer needs, resulting in a 15% increase in demand. - Built production dashboards using SQL and Sisense, identifying fulfillment gaps and improving performance by 21%. - Produced reports on marketing ROI, including ad spend per headcount, leading to a 9% cost reduction. - Delivered ongoing reporting on KPIs such as lead conversion, growth rates, and processing times.
January 2018 toDecember 2022  (4 Year 11 Month)
  • Last Position:
  • Business Development

Job Description

  • Led strategic market research that guided the launch of a new product line, generating 500K in revenue. - Implemented a Smart Sourcing strategy by grouping supplier areas, resulting in a 30% reduction in logistics costs. - Negotiated pricing, sourced new suppliers, and conducted market research on Chinese vendors, resulting in a 4% annual cost savings (approximately 600K) in 2021.

Hard Skill

  •  - Webscript / Beginner
  •  - Tableau / Beginner
  •  - SQL / Beginner
  •  - Jira / Beginner
  •  - Power BI / Beginner
  •  - Looker Studio / Beginner
  •  - Salesforce / Beginner
  •  - Google Analytics / Beginner

Soft Skill

  •  - Agile/Scrum
  •  - Communication
  •  - Root Cause & Gap Analysis
  •  - Test Case Development & UAT

Training Information

Institute Skooldio

 -  2022 to  2022NameCourse Certified Data Analytics Boot Camp
 -  2022 to  2022NameCourse Certified Advanced Google Analytics
 -  2021 to  2021NameCourse Certified Google Data Studio Analytics
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