Job Description

• Team Management
• - Plan the work schedule and holidays for team members
• - Train and develop the skills of new baristas and the team to meet the store's standards
• Quality Control & Standards
• - Control the quality of beverages and ensure flavor standards as defined by the store
• - Monitor the quality of raw materials in the store (coffee beans, various ingredients, including coffee equipment)
• Customer Service
• - Recommend menu items and explain the menu to customers
• - Create a memorable experience for customers
• Reporting & Analysis
• - Prepare daily/weekly sales summary reports and performance results
• - Analyze customer behavior to propose development strategies for the organization

Job Description

• Quality Control & Standards
• - Oversee the quality of beverages and ensure taste standards as specified by the establishment.
• - Monitor the quality of raw materials in the establishment (coffee beans, various ingredients, including coffee equipment).
• Customer Service
• - Ensure the quality and presentation of food.
• - Recommend menu items and explain them to customers according to the establishment's standards.
• - Create a positive impression for customers.
• Reporting & Analysis
• - Prepare daily/weekly sales summary reports and performance results.
• - Analyze customer behavior to propose development strategies for the organization.
• Additional Responsibilities/Other Duties
• - Develop seasonal menu items.
• - Manage sales plans, discounts, and promotions according to festivals or significant days, and present them to relevant stakeholders in the establishment.

Job Description

• Team Management
• - Plan the work schedule and holidays for team employees.
• - Train and develop the skills of new baristas and team members to meet the store's standards.
• - Recommend menu development strategies for baristas and team members, aimed at increasing incentives for seasonal or festive menu items.
• - Plan the distribution of raw materials to other branches to ensure sufficiency and alignment with the central inventory.
• Quality Control & Standards
• - Control the quality of beverages to meet the taste standards set by the store.
• - Oversee the quality of raw materials for beverages (coffee beans, various ingredients, including coffee equipment).
• - Monitor the quality of raw materials for food and pastries (croissants, almonds, flour, various toppings, or ingredients for food and pastries).
• - Regulate water quality for ice-making machines.
• - Select coffee beans for seasonal sales.
• Customer Service
• - Recommend and explain the menu to customers.
• - Create a memorable impression for customers.
• - Establish a recognizable identity for baristas and staff within the organization to promote sales, promotions, and products of the store.
• Reporting & Analysis
• - Prepare daily/weekly sales summary reports and performance results.
• - Analyze customer behavior to propose development strategies for the organization.
• Additional Duties/Other Responsibilities
• - Develop menu items for festivals or seasons.
• - Manage waste disposal systems for the store.
• - Establish systems for other branches.