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Job Requirment

  • Position:

    (Customer Service)

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Call Center

Interested business type

  • Telecommunication
  • Online media
  • Others

Job Location

Bangkok (All)

Latest Salary

20,000 - 20,000 THB

Job Type

Full time

Availability

within 30 days

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2004 - Metiwuttikon school

Faculty:General Arts
Major:General Arts
GPA 1.88 - Senior High School

Experience/ Internship

February 2024 toFebruary 2025  (1 Year)
  • Last Position:
  • Assistant Manager
  • Business Type:
  • Services

Job Description

  • - Supervised all staff within the store, providing guidance and assistance in their work to create an efficient team and a positive working environment.
  • - Managed store inventory, ensuring the quality and availability of products so that customers receive the best items.
  • - Conducted regular inventory counts to prevent shortages and maintain organized stock.
  • - Ordered additional supplies as necessary to ensure the store is always well-stocked.
  • - Oversaw all aspects of the store, including maintaining a clean and orderly space and creating an inviting atmosphere for customers.
March 2020 toFebruary 2026  (5 Year 11 Month)
  • Last Position:
  • Admin

Job Description

  • Responsibilities included managing customer relations for the MC department, addressing customer issues related to membership registration, and resolving initial problems such as casino funds, football betting, and fishing game issues. Additionally, I was responsible for customer care, coordinating team member issues with management, overseeing call operations, and training staff to resolve credit top-up issues. I also performed quality control duties, ensuring that customer interactions were handled accurately and promptly by both the MC and call teams.
November 2016 toJanuary 2020  (3 Year 2 Month)
  • Last Position:
  • STAFF TRAINER (SENIOR STAFF)
  • Business Type:
  • Services

Job Description

  • - Greet customers and provide service at the front of the store, offering menu recommendations and assisting customers in selecting dishes based on their preferences.
  • - Prepare food according to established recipes and standards, ensuring cleanliness and safety during food preparation.
  • - Accurately and quickly take food orders from customers to ensure timely preparation.
  • - Regularly conduct inventory checks to ensure sufficient ingredients are available and to minimize shortages during peak hours.
February 2014 toOctober 2015  (1 Year 8 Month)
  • Last Position:
  • Mail Sorter

Job Description

  • Responsible for sorting mail and parcels by type, destination, and area code to ensure accurate and timely delivery. Verify the accuracy of information on envelopes and parcels before sorting. Organize mail according to departmental procedures for easy processing in subsequent steps. Maintain the cleanliness of the work area and sorting equipment to ensure efficient operation and minimize errors in daily mail and parcel delivery.
October 2005 toOctober 2006  (1 Year 1 Month)
  • Last Position:
  • Food Preparation and Delivery

Job Description

  • - Prepare food according to the established menu, prioritizing quality and taste to provide the best possible customer experience.
  • - Prepare ingredients and seasonings accurately and efficiently for smooth cooking processes.
  • - Deliver food to customers quickly and safely, verifying order details before delivery.
  • - Communicate with customers during delivery to provide information on delivery status and answer any questions.
  • - Maintain cleanliness and order in the food preparation and delivery areas to meet food safety standards.
  • - Update and develop the menu based on customer needs and market trends to attract new customers and retain existing ones.
  • - Coordinate with the team to ensure efficient workflow and timely response to customer needs.

Hard Skill

  •  - Microsoft Office / Beginner

Soft Skill

  •  - Teamwork
  •  - Customer Service
  •  - Responsibility
  •  - Problem Solving
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