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Job Requirment

  • Position:

    Service

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/customer relations(CRM)

Job Location

Bangkok (Bang Sue)

Latest Salary

15,000 - 15,000 THB

Job Type

Full time

Availability

Immediate

Working Bangkok

Yes

Work Upcountry

Yes

Education

2012 - Eastern Asia University

Faculty:Faculty of Communication Arts
Major:Broadcasting and Television Radio
GPA 2.65 - Bachelor's Degree

Experience/ Internship

July 2025 toDecember 2025  (6 Month)
  • Last Position:
  • LIVE Product Officer
  • Business Type:
  • Wholesale

Job Description

  • We present SARAN JEANS products through Shopee, creating attractive and engaging product presentations. We provide guidance and answer customer inquiries regarding product details, sizes, and ordering methods. We meticulously check inventory levels before product launches or promotions to ensure accurate information for customers. We monitor best-selling items and track customer demand to plan sales boosts and continuously drive brand growth through online channels.
October 2014 toOctober 2024  (10 Year 1 Month)
  • Last Position:
  • Support Team and Call Center Coordinator
  • Business Type:
  • Telecommunication

Job Description

  • Monitor and oversee the after-sales service process to ensure customers receive continuous support and adhere to company procedures. Handle customer complaints and issues, analyze them, and coordinate systematic solutions. Provide accurate and clear information about products, usage instructions, and service terms and conditions. Follow up on service outcomes to ensure problems are resolved. Offer courteous and professional customer service, emphasizing clear and effective communication to build customer satisfaction and trust in the company's services.
April 2013 toSeptember 2014  (1 Year 5 Month)
  • Last Position:
  • Customer Service and Coordination Officer
  • Business Type:
  • Telecommunication

Job Description

  • Managed and provided guidance to customers regarding product and service information - Verified data, documentation, and coordinated with internal departments to ensure comprehensive customer care - Communicated through digital channels such as Line Official and customer management systems - Followed up on service delivery until customer satisfaction was fully achieved.

Hard Skill

  •  - มีประสบการณ์ใช้โปรแกรมคอมพิวเตอร์พื้นฐาน / Experienced
  •  - มีความละเอียดรอบคอบ และสามารถจัดการเอกสารหรือข้อมูลสำคัญได้ด / Beginner
  •  - สื่อสารได้อย่างชัดเจนและเป็นมิตร ทั้งในการพูดและการเขียน / Beginner
  •  - บุคลิกภาพดี / Beginner
  •  - มีทัศนคติที่ดีในการทำงานเป็นทีม พร้อมพัฒนาตนเองสม่ำเสมอ / Beginner

Soft Skill

  •  - Communication skills
  •  - Communication skills
  •  - Attention to Details
  •  - Attention to Details

Typing Skills

  • Thai : 60 words / min
  • English : 50 words / min
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