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  • Position:

    Cost Analyst

    Occupation:

    Analyst/Economics

    Sub Occupation:

    Data Analysis Officer

  • Position:

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/customer relations(CRM)

Job Location

Nakhon Pathom (All)

Bangkok (All)

Latest Salary

45,000 - 55,000 THB

Job Type

Full time

Availability

within 30 days

Working Bangkok

Yes

Work Upcountry

Yes

Education

2012 - Dhurakijpundit University

Faculty:Bachelor of Arts
Major:Tourism and Hotel Studies
GPA 3.51 - Bachelor's Degree

2008 - Rachini Burana School

Faculty:Grade 12
Major:Eng-Math
GPA 3.47 - Senior High School

Experience/ Internship

November 2024 toPresent  (1 Year 3 Month)
  • Last Position:
  • ASSISTANT & PROSHOP MANAGER
  • Business Type:
  • Hotel / Resort / Spa / Golf Club

Job Description

  • Plan and set sales and operational goals in collaboration with management to achieve revenue targets while controlling expenses within approved budgets. - Supervise, support, and motivate the team to follow SOP standards and meet monthly sales goals effectively. - Foster teamwork and a positive work environment by providing regular service training and skill development programs. - Ensure the department runs smoothly and that customers receive fast, efficient, and high-quality service. - Review accounting documents and ensure all customer information is accurate and handled in line with company standards. - Monitor stock levels to ensure product availability and plan promotional activities to reduce slow-moving inventory. - Prepare monthly sales reports and financial presentations for management.
March 2022 toOctober 2024  (2 Year 8 Month)
  • Last Position:
  • RESERVATION & PROSHOP SUPERVISOR
  • Business Type:
  • Hotel / Resort / Spa / Golf Club

Job Description

  • Answer customer calls and emails for booking and reservation support. - Enter and manage data accurately in the reservation system. - Coordinate with other departments to ensure smooth operations. - Provide excellent service to guests and handle unexpected issues with professionalism. - Assist the team in achieving sales and revenue targets according to company SOP.
March 2015 toFebruary 2022  (6 Year 11 Month)
  • Last Position:
  • SECRETARY TO F&B MANAGER
  • Business Type:
  • Hotel / Resort / Spa / Golf Club

Job Description

  • Manage schedules, appointments, and departmental documents. - Coordinate with suppliers and handle purchasing documents. - Communicate with internal teams and external partners to ensure smooth workflow. - Support the F&B team with reports, follow-ups, and service requests.
March 2013 toNovember 2014  (1 Year 9 Month)
  • Last Position:
  • WAITRESS
  • Business Type:
  • Hotel / Resort / Spa / Golf Club

Job Description

  • Welcomed and assisted guests at the restaurant. - Performed service duties and maintained cleanliness in the work area.

Hard Skill

  •  - Customer Service / Skillfull
  •  - Sales / Skillfull
  •  - Leadership / Experienced
  •  - Problem-Solving / Experienced
  •  - Microsoft Excel / Experienced
  •  - Excel-Pivot Table / Experienced

Soft Skill

  •  - Collaboration
  •  - Growth Mindset
  •  - Able to work under pressure
  •  - Persuasion skills
  •  - Communication skills
  •  - Teamwork
  •  - People Management skills
  •  - Coordinating with others
  •  - Attention to Details
  •  - Critical Thinking

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Good
  • English
  • Medium
  • Good
  • Good
  • Medium

Typing Skills

  • Thai : 45 words / min
  • English : 40 words / min
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