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Job Requirment

  • Position:

    Application support

    Occupation:

    Information Technology(IT)

    Sub Occupation:

    Application Support/Helpdesk

Job Location

Bangkok (All)

Latest Salary

25,000 - 30,000 THB

Job Type

Full time

Availability

within 30 days

Working Bangkok

Yes

Education

2018 - Rajamangala University of Technology Isan

Faculty:Faculty of Engineering and Architecture
Major:Electronics and Telecommunications Engineering
GPA 2.73 - Bachelor's Degree

Experience/ Internship

August 2022 toMarch 2026  (3 Year 7 Month)
  • Last Position:
  • Application Support

Job Description

  • - Support users for troubleshooting web and application issues via e-mail, call, ticket and remote.
  • - Provide new user and training on web and application usage.
  • - Coordinate with Developers, Project Manager to solve software error.
  • - Manual test, web and application.
  • - Report bugs and defect to development team.
  • - Prepare document user manual and issue report
April 2018 toMay 2022  (4 Year 1 Month)
  • Last Position:
  • Call Center AIS Fibre Technic Skill

Job Description

  • - Communicating and advising with customers about network problem provided telephone support.
  • - Advising and solving for home internet problem.
  • - Advising for network, bridge mode, forward port, SSID wifi and access point setting.
  • - Advising for problems, caused by company products.
  • - Coordinate with other agencies for customer conveniences.
November 2017 toFebruary 2018  (3 Month)
  • Last Position:
  • Internship

Job Description

  • Config Mikrotik Routerboard, Switch, Access Point, VM ware basic and windows server basic

Hard Skill

  •  - Microsoft 365 / Beginner
  •  - Lark / Beginner
  •  - SQLite / Beginner
  •  - ClickUp / Beginner
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