2023
Last Position : E-commerce & Customer Support (Freelance)
Period :
July 2023 to
March 2026
Job Description :
Product Quality Control: Maintained and inspected personal wardrobe items to guarantee 'like-new' condition, performing double-check defect audits before shipping to customers. - Content & Digital Marketing: Curated and photographed product displays with detailed descriptions to drive engagement and ensure product transparency. - Customer Service: Managed daily inquiries; handled price negotiations and provided personalized product recommendations to ensure customer satisfaction. - Order Fulfillment & Logistics: Streamlined the end-to-end sales process by ensuring next-day shipping and promptly providing tracking details to customers, maintaining a reliable service reputation.