Job Description

• HR strategic planning
• - Formulate HR strategy aligning with business directions and develop the action plan accordingly
• - Design and/ or revisit the organization structure and manpower plan, as well as related policies and processes, to resonate and enable the strategic action plan
• - Conduct the succession planning to ensure readiness of future leaders and business continuity
• Employee growth & experience
• - Plan and lead the execution to enhance employee experience, wellbeing, and engagement
• - Develop learning and development plan for all employees to ensure they are equipped with knowledge and skills to excel in their roles
• - Support the employee growth by developing career paths and being a counselor to assist them to achieve their career goals
• HR operations
• - Oversee and/ or perform HR operational tasks, including recruitment, onboarding, compensation & benefits, performance management
• - Oversee the employee relations matters, administration support, and other activities in regard of people support
• Sustainability planning
• - Develop a roadmap for achieving long-term sustainability goals of the company and lead the execution of the program, activities, and partnerships in alignment with those goals

Job Description

• - Developing and administering human resources plans and procedures that relate to company personnel
• - Planning, organizing, and controlling the activities and actions of the HR department
• - Contributing to the development of HR department goals, objectives, and systems
• - Implementing and revising a companys compensation program
• - Creating and revising job descriptions
• - Conducting annual salary surveys
• - Developing, analyzing, and updating the companys salary budget
• - Developing, analyzing and updating the companys evaluation program
• - Developing, revising, and recommending personnel policies and procedures
• - Maintaining and revising the companys handbook on policies and procedures
• - Performing benefits administration
• - Maintaining affirmative action programs
• - Overseeing recruitment efforts for all personnel, including writing and placing job ads
• - Conducting new employee orientations and employee relations counseling
• - Overseeing exit interviews
• - Maintaining department records and reports
• - Participating in administrative staff meetings
• - Maintaining company directory and other organizational charts
• - Recommending new policies, approaches, and procedures

Job Description

• - Assist the General Manager in his day to day operations.
• - Assigns duties to HOD's and observers performance to ensure adherence to hotel policies and established operating procedures.
• - Provides training to staff and HOD's.
• - Acts as the hotels public relations director and promotes the property within the hotel industry, local community and trade associations.
• - Monitor the Guest feedback on Trip advisor, OTA's etc. and hotels GSTS and RSTS surveys.
• - Receives and resolved or assists the General manager in resolving guest complaints and service recovery process.
• - Review employee performance and conducts personnel actions such as disciplinary actions and terminations.
• - Assisting General Manager during Morning meetings or conducts the morning HOD meetings in the absence of General Manager.
• - Ensure full compliance to Hotel operating controls, SOPs, policies, procedures and service standards.
• - Ensures the objectives and goals of Pantip Suites and property owners work together to achieve brand positioning and success.
• - Assist GM in key property issues including capital projects, customer service and refurbishment.
• - Assist General Manager in wage scale surveys and ensures employee wages are followed by the company and industry salary guidelines.
• - Ensures property, grounds, physical plant and work areas maintained to standard.
• - Monitor maintenance progress and FF&E (Furniture, Furnishings, and Equipment) conditions and provide status report to GM.
• - Performs sudden audits on rooms and other operating areas.
• - Provide effective leadership to hotel team members.
• - Ensure hotel staff is provided with uniforms and name tags, and upholds property grooming standards.
• - Ensures effective, timely and accurate communications flow with regards to hotel policies and procedures.
• - Assist the GM in in all aspects of business planning.
• - Respond to audits to ensure continual improvement is achieved.

Job Description

• - Develop and implement HR strategies and initiatives aligned with the overall business strategy
• - Bridge management and employee relations by addressing demands, grievances or other issues
• - Manage the recruitment and selection process
• - Support current and future business needs through the development, engagement, motivation and preservation of human capital
• - Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
• - Nurture a positive working environment
• - Oversee and manage a performance appraisal system that drives high performance
• - Maintain pay plan and benefits program
• - Assess training needs to apply and monitor training programs
• - Report to management and provide decision support through HR metrics

Job Description

• - Developing and implementing strategies aiming to promote the organizations mission and voice
• - Creating complete business plans for the attainment of goals and objectives set by the board of directors
• - Building an effective team of leaders by providing guidance and coaching to subordinate staff
• - Corroboration for improve business with DIDTC Thailand and DigiPen Institutes, USA