Job Description

• PTT Oil and Retail Business (PTT OR) iDoc Project : Digital Transformation & System Implementation
• Led iDoc Implementation: Digitized paper-based workflows for requests and approvals.
• Developed an online routing system based on organizational authorization hierarchies.
• Requirement Analysis: Gathered business needs and coordinated with stakeholders to ensure seamless
• transitions.
• Operational Excellence: Enhanced efficiency, transparency, and document traceability across departments.
• UAT/Training
• Project & Team Support
• Resource Management: Coordinated additional resources during peak periods to ensure on-time delivery.
• Team Optimization: Improved performance by clarifying tasks and providing hands-on support to maintain
• quality.
• Documentation
• Technical Writing: Authored Business and Functional Requirement Specifications
• User Enablement: Developed comprehensive User Manuals documentation.
• Maintenance Agreement
• Support key user customers during the MA period.
• Consignment Asset Auction Loan Project (Odoo)
• Gathered and translated client business needs into clear functional requirements for the development team.
• Partnered with UX/UI designers to ensure system interfaces and user journeys aligned with client expectations.
• Agile Methodology: Executed projects using Agile Framework with 2-week Sprint cycles to ensure continuous
• delivery and flexibility.
• Sprint Leadership: Led Sprint Review meetings and application demonstrations to gather client feedback and
• ensure alignment.
• Utilized ClickUp for task tracking, workflow management, and monitoring project progress.
• Authored comprehensive Requirement Specifications and project documentation to maintain a single source of
• truth.
• Outsource Coordination & Task Delegation: Managed and allocated tasks to external development teams to
• ensure all project deliverables met established goals and timelines.
• SOC Portal : (MA)
• DEKA : (MA)
• - Support key user customers during the MA period.

Job Description

• Government Savings Bank (GSB)
• BASE24 : ATM Cardless OTP usnu OTP ITMX
• COREBANK : PCI DSS PPGW
• Designed and mapped end-to-end operational workflows to streamline digital processes.
• Authored comprehensive Requirement Specification documents (BRD/FRD) for client delivery and
• approval.
• Acted as a bridge between clients and the development team to ensure technical alignment and proiect
• feasibility.
• Support Dev in conducting user perspective testing of ATM workflow processes.

Job Description

• Kaotajai season 4 Project
• - Prepare and deliver project documentation in accordance with the Terms of Reference (TOR).
• - Participate in UAT sessions with customers and support the Project Manager (PM).
• - Facilitate training arrangements, including scheduling and meeting room reservations.
• - Conduct usage reviews with customers.
• Clean Energy for life (ERC Thailand)
• - Prepare and deliver project documentation in accordance with the Terms of Reference (TOR).
• - Systematically managed and tracked all identified issues
• NBT
• - Conducted manual system testing from a user perspective
• - Analyzed and prioritized issues based on impact and urgency
• - Systematically managed and tracked all identified issues
• - Assigned tasks and coordinated with the outsource team, using Google Sheets as the primary tool for tracking
• and collaboration
• - UAT
• - User Manual/Traning
• IP MART (e-commerce)
• - Prepare and deliver project documentation in accordance with the Terms of Reference (TOR).
• - User Manual/Training