Job Description

• Portfolio Management: Oversee complex claims for major accounts including Thai Beverage Group, Big C Supercenter, Oishi Group, Frasers Property Industrial and One Bangkok. - Technical: Review policy coverage for IAR, CAR, Business Interruption, and Machinery Breakdown to ensure accurate liability assessment. - Strategic Coordination: Collaborate with reinsurers for claim settlements and provide technical support to underwriting, marketing teams including Claim Insurance Training to the client. - Crisis Leadership: Managed all claims during Northern & Southern Thailand flood catastrophes, Thailand Earthquake, leading site surveys and clarifying processes for insured clients. - Responsibilities: Responsible and supervise for all of the claims of TCC Groups. - To provide claims officer on technical aspects of their claims such as advising on the policy liability and other technical issues. - To support all aspects of claims of officer such as advising on the way to respond or following up of their claims. - Acknowledge and register claim notifications promptly within the system to ensure full compliance with regulatory requirements and timelines.

Job Description

• Successfully reduced losses by millions of baht through the adjustment and strategic negotiation. - Proceed the claims notification from the insured, brokers and agents and give them advice. - Assign & conduct surveyor in case of complicated claims. - Inspections the loss, site survey, make adjustment, negotiate for claims settlement, salvage control, follow up, approve claim settlement with Claims Authority. - In case of major claims, review, analyze and make adjustment, write major loss summary advice and report to the Management. - To provide the technical clarification to OIC just in case complaint of the insured. - To mentored junior staff and branch officers, improving internal workflows and job allocation. - Responsible and manage for major accounts such as Bangkok Dusit Medical and Home Pro by the proper condition and company policy.

Job Description

• Handled hundreds of flood claims during the 2011 Thailand mega-flood within the limit of time for the satisfaction of the insured. - Prepared major loss summary reports for senior management. - Proceed the claims notification from the insured, brokers, agents and give them advice. - Assign & conduct surveyor in case of complicated claims. - Make adjustment, negotiate for claims settlement, salvage control and follow up with Claims Authority.

Job Description

• Site Inspection: Inspected physical damage and conducted cause-of-loss investigations for property and terminal liability. - Negotiate and completely claims process to the insured and insurers. - Field Leadership: Lead a team in Hat Yai during severe flooding to close over 100 claim files under high-pressure conditions.

Job Description

• Examined the assurance applications.