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  • Position:

    CRM Marketing Executive

    Occupation:

    Administration/General management

    Sub Occupation:

    Sales Administration

  • Position:

    Occupation:

    Customer Service/CRM/Call Center

    Sub Occupation:

    Customer Service/customer relations(CRM)

Interested business type

  • Consulting
  • Tour operator activities
  • Services

Job Location

Bangkok (All)

Latest Salary

15,000 - 30,000 THB

Job Type

Full time

Availability

Immediate

Working Bangkok

Yes

Work Upcountry

Yes

Willing to work oversea?

Yes

Education

2021 - Panyapiwat Institute of Management

Faculty:Management Sciences
Major:Bachelor of Aviation Business Management
GPA 3.44 - Bachelor's Degree

Experience/ Internship

May 2024 toPresent  (1 Year 11 Month)
  • Last Position:
  • Client Relations & Co-Coordinator
  • Business Type:
  • Services

Job Description

  • Clinical Consultation & Sales: Facilitate professional consultations between doctors and clients (Thai & International), providing detailed information on medical procedures and aesthetic benefits to close sales on personalized treatment plans.
  • Sales & Revenue Growth: Drive clinic revenue through consultative selling, consistently achieving monthly targets by strategically upselling premium aesthetic packages to walk-in clients.
  • Telemarketing & Lead Conversion: Execute proactive outbound calls to follow up on leads and post-treatment results, significantly increasing client retention and appointment re-booking rates.
  • Multilingual Client Experience: Deliver high-end service and sales presentations in English, ensuring clear communication of medical information and promotions for international markets.
  • Strategic Marketing & Coordination: Collaborate on marketing campaigns and coordinate with celebrities/influencers to convert social media engagement into on-site sales.
  • Operations & Mentorship: Manage complex appointments and issue resolution while mentoring new staff on service excellence and sales procedures.
November 2021 toApril 2024  (2 Year 5 Month)
  • Last Position:
  • Station Operator
  • Business Type:
  • Services

Job Description

  • Financial & Transaction Management: Managed high-volume daily sales reconciliation, cash handling, and ticket transactions with 100% accuracy, ensuring precise financial reporting for the station.
  • Passenger Support & Promotion Guidance: Provided exceptional customer service and guidance on fare promotions to diverse passengers, including international tourists, to ensure a smooth travel experience.
  • Safety & Emergency Response: Monitored station equipment and responded swiftly to emergencies or operational disruptions, prioritizing passenger safety and maintaining service continuity.
  • Operational Excellence: Supported the Station Operator in daily tasks, including crowd management during peak hours and ensuring all station facilities met the company’s high service standards.
June 2021 toOctober 2021  (4 Month)
  • Last Position:
  • Assistant Station Operator
  • Business Type:
  • Services

Job Description

  • Delivered efficient ticketing services, providing accurate fare and route information to domestic and international passengers.
  • Managed daily sales reconciliation and cash transactions in compliance with company financial standards.
  • Provided excellent customer service by assisting passengers with inquiries, travel planning, and resolving issues in a timely and professional manner.
  • Monitored and maintained station equipment such as ticket vending machines and access gates, ensuring smooth and uninterrupted operations.
  • Responded promptly to operational issues and emergency situations, coordinating with relevant teams to ensure passenger safety and service continuity.
  • Supported daily station operations, including crowd management, platform assistance, and maintaining cleanliness and order within the station.
  • Collaborated with team members and supervisors to meet service standards and achieve operational efficiency.

Hard Skill

  •  - TikTok, TikTok Ads / Skillfull
  •  - Microsoft Offices / Experienced
  •  - Google Apps / Experienced
  •  - Shopee, Shopee Ads / Skillfull
  •  - Canva / Experienced
  •  - CapCut / Experienced
  •  - JERA / Skillfull
  •  - Microsoft Power BI / Skillfull

Soft Skill

  •  - Communication skills
  •  - Able to work under pressure
  •  - Service Mind
  •  - Time Management skills
  •  - Attention to Details
  •  - Leadership
  •  - Coordinating with others
  •  - Collaboration
  •  - Negotiation skills
  •  - Complex Problem Solving

Language skills

  • Speaking

  • Listening

  • Reading

  • Writing

  • Thai
  • Excellent
  • Excellent
  • Excellent
  • Excellent
  • English
  • Good
  • Good
  • Good
  • Good

Language Score

English

  • Toeic : 600 Score
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