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  • Position:

    E-commerce Operations

    Occupation:

    E-commerce

    Sub Occupation:

    E-commerce Others

Interested business type

  • Computer/ IT

Job Location

Phuket (Mueang Phuket)

Latest Salary

16,000 - 19,000 THB

Job Type

Full time

Availability

within 30 days

Education

2021 - Phuket Vocational College

Faculty:Faculty of Information Technology and Communication
Major:Information Technology
GPA 3.34 - Bachelor's Degree

2019 - Phuket Vocational College

Faculty:Faculty of Business Administration
Major:Business Computer Science
GPA 2.96 - High Vocational

Experience/ Internship

February 2023 toPresent  (3 Year 2 Month)
  • Last Position:
  • Digital Content & Website Support Officer
  • Business Type:
  • Computer/ IT

Job Description

  • - Conduct quality checks on the chat responses of administrators across multiple pages to ensure compliance with established standards.
  • - Monitor response times and adherence to the organization's communication guidelines.
  • - Identify and report instances of incorrect information provided by administrators or non-compliance with regulations.
  • - Document inspection results and evaluate the quality of administrators' performance.
  • - Edit both short and long-form video content for online marketing purposes.
  • - Manage the back-end systems of the website, including the shopping cart and product information.
  • - Oversee, update, and modify the website to ensure accurate information and support customer usability.
January 2022 toApril 2022  (3 Month)
  • Last Position:
  • Chat Quality Control Officer (Admin Chat Quality Control)
  • Business Type:
  • Computer/ IT

Job Description

  • - Monitor the quality of chat responses from administrators across multiple pages to ensure compliance with established standards.
  • - Track response times and adherence to the organization's communication guidelines.
  • - Identify and report instances where administrators provide incorrect information or fail to comply with regulations.
  • - Record the results of inspections and evaluate the quality of administrators' performance.

Hard Skill

  •  - ดูแลและอัปเดตเว็บไซต์ด้วย WordPress และ MakeWebEasy / Experienced
  •  - จัดการระบบหลังบ้านเว็บไซต์และข้อมูลสินค้า / Experienced
  •  - ทำงานร่วมกับทีมได้ดี และปรับแก้งานตามฟีดแบ็กได้รวดเร็ว / Experienced
  •  - สามารถจัดการเว็บไซต์ได้ด้วยตนเอง โดยประสานงานกับทีมคอนเทนต์ด / Experienced
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